Taavi Taerno
Mackay,QLD
Summary
Dynamic and results-driven automotive technician with a proven track record in diagnosing and repairing a diverse array of automotive issues. Strong work ethic, adaptability, and exceptional interpersonal skills enable effective collaboration in team environments while excelling in independent roles. Proficient in utilizing advanced diagnostic tools and techniques to deliver efficient, high-quality repairs that prioritize safety and customer satisfaction. Committed to continuous learning and embracing new challenges to enhance technical expertise and service delivery.
Overview
12
12
years of professional experience
Work History
Car Mechanic
Warehouse CQ (Renamed to Mackay Tyres and Mechanical)
Mackay, QLD
10.2023 - Current
- Diagnosing mechanical problems using computerized diagnostic equipment.
- Performing wiring repairs and installing electrical accessories.
- Inspected vehicle engines and other components to diagnose issues accurately.
- Ensured safety regulations are followed whilst performing repair work on vehicles.
- Assisted co-workers in repairing more complex issues related to automobiles.
- Repaired and replaced faulty parts, components, and systems including engines, transmissions, steering systems, brakes, suspensions, electrical systems, air conditioning units.
- Performing preventive maintenance and repairs on vehicles, such as oil changes, tyre rotations, brakes, and engine tune-ups.
- Checked vehicle performance by conducting test drives, adjusting controls and systems.
- Ordered new parts when needed for repairs and Installed parts such according to manufacturer specifications.
- Performing wheel alignments.
- Diagnosing and repairing caravan electric brakes/breakaways
- Fitting tires.
- Performing A/C checks, repairs and regassing.
- Performed routine maintenance tasks, enhancing vehicle longevity and reliability.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained accurate records of time and materials required to perform repairs and service.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Administrator
Derby Lodge
Derby, WA
08.2022 - 08.2023
- Enhanced customer experience by standardizing the service received by guests, with reception being the first point of contact for all customers.
- Made accommodation and restaurant reservations for guests in Guest Point and Now Book It. Ensuring information is captured accurately.
- Monitored emails, answered, and distributed correspondence accordingly.
- Greeted guests and visitors and assisted them with check-ins and enquiries.
- Processed payments and recorded transactions in software program.
- Prepared daily roll over and balanced cash register, to accurately reflect transactions. Reconciled POS and Tyro with software records.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry tasks into various computer systems and programs accurately and promptly.
- Supervised and supported housekeeping personnel to standardise the quality of service received by guests. Collate and update housekeeping records and logs as needed.
- Investigated customer complaints regarding maintenance issues and housekeeping services and took appropriate action to resolve them.
- Explained policies and procedures to visitors.
- Promote and upsell property services and products to guests.
Car Mechanic
Vianor
Johvi, Estonia
05.2020 - 07.2022
- Diagnosed mechanical problems using computerized diagnostic equipment.
- Inspected vehicle engines and other components to diagnose issues accurately.
- Ensured safety regulations are followed whilst performing repair work on vehicles.
- Assisted co-workers in repairing more complex issues related to automobiles.
- Repaired and replaced faulty parts, components, and systems including engines, transmissions, steering systems, brakes, suspensions, electrical systems, air conditioning units.
- Performed preventive maintenance and repairs on vehicles, such as oil changes, tyre rotations, brakes, and engine tune-ups.
- Checked vehicle performance by conducting test drives, adjusting controls and systems.
- Ordered new parts when needed for repairs and Installed parts such according to manufacturer specifications.
- Utilized diagnostic tools to identify mechanical issues, improving repair efficiency.
- Maintained accurate records of repairs and services performed on vehicles.
- Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Performed wheel alignments.
- Performed A/C diagnose,repairs and regassing.
Security Guard
Kaitseliit
Johvi, Estonia
05.2013 - 06.2020
- Secured personnel and premises by inspecting buildings and patrolling property. Addressed problems quickly and reported clear information while working under minimal supervision.
- Administered first aid, when necessary, in accordance with training guidelines.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Surveyed multiple CCTV feeds to closely monitor important areas on the grounds.
- Completed incident reports regarding violations of policies or procedures.
- Identified potential security risks and recommended corrective actions.
- Issued visitor badges and access cards to authorized personnel.
- Responded to alarms, emergencies, and disturbances.
- Investigated suspicious activity and reported findings to management.
Car Mechanic
Metsakas OU
Soonurme, Estonia
01.2018 - 01.2020
- Diagnosed mechanical problems using computerized diagnostic equipment.
- Inspected vehicle engines and other components to diagnose issues accurately.
- Ensured safety regulations are followed whilst performing repair work on vehicles.
- Assisted co-workers in repairing more complex issues related to automobiles.
- Repaired and replaced faulty parts, components, and systems including engines, transmissions, steering systems, brakes, suspensions, electrical systems, air conditioning units.
- Performed preventive maintenance and repairs on vehicles, such as oil changes, tyre rotations, brakes, and engine tune-ups.
- Checked vehicle performance by conducting test drives, adjusting controls and systems.
- Ordered new parts when needed for repairs and Installed parts such according to manufacturer specifications.
Education
High School Diploma -
Rakvere Ametikooli
Skills
- Professional Communication
- Leadership & Delegation
- Effective time management
- Effective problem resolution
- Expertise in wheel alignment
- Clutch replacement
- Suspension systems
- Automotive HVAC
- Diesel engine repair
- Computerized diagnostics
- Diagnostic expertise
- Engine repair
Accomplishments
- AUR30620 CERTIFICATE III IN LIGHT VEHICLE MECHANICAL TECHNOLOGY (05.June 2025)
- AUR20220 CERTIFICATE II IN AUTOMOTIVE AIR CONDITIONING TECHNOLOGY (16.October 2024)
- MLPLCA001 WA MANAGE LEGISLATIVE RESPONSIBILITIES FOR THE SALE, SUPPLY AND SERVICE OF LIQUOR (04.July 2023)
- SITXCCS016 DEVELOP AND MANAGE QUALITY CUSTOMER SERVICE PRACTICES (07.July 2023)
LANGUAGES
Estonian: Fluent
English: Proficient
Russian: Intermediate
REFERENTS
- Donna Paterson 0447 400 065. (Coworker)
- Chantelle Metcalfe 0438 918 788 (Derby Lodge Manager)
- Darcy Metcalfe 0412 241 771 (Derby Lodge Manager)
- Peter Berghofer 0418 783 887 ( Warehouse CQ owner)
Timeline
Car Mechanic
Warehouse CQ (Renamed to Mackay Tyres and Mechanical)
10.2023 - Current
Administrator
Derby Lodge
08.2022 - 08.2023
Car Mechanic
Vianor
05.2020 - 07.2022
Car Mechanic
Metsakas OU
01.2018 - 01.2020
Security Guard
Kaitseliit
05.2013 - 06.2020
High School Diploma -
Rakvere Ametikooli