Summary
Overview
Work History
Education
Skills
Timeline
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Tabatha Hawley

Spearwood,WA

Summary

Results-driven professional with 5 years of experience and focus on performance. Comfortable working with individuals from broad array of backgrounds and cultures. Prepared to lead operations through significant change. Demonstrated performance knowledge, team management abilities and decision-making strengths. Adaptable to changing business needs and market conditions.

Overview

21
21
years of professional experience

Work History

Department Coordinator

Bunnings Australia
Mandurah, WA
06.2021 - Current
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
  • Communicated with managers of other departments to maintain transparency.
  • Analyzed and interpreted store trends to facilitate planning.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Approved regular payroll submissions for employees.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Onboarded new employees with training and new hire documentation.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Resolved employment-related disputes through proactive communication.
  • Led comprehensive staff member training covering key topics.
  • Drove workflow improvements by streamlining processes.
  • Coached employees through day-to-day work and complex problems.
  • Devised and implemented improvements to reporting procedures.
  • Systematized over 1500 high volume units of inventory, improving rate of internal loss prevention by 95%

Future Leader

Bunnings Australia
Eastgardens , NSW
10.2019 - 06.2021
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.
  • Oversaw day-to-day activities of 30 employees in retail establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained employees on merchandising, product knowledge and assigned duties.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Led team by answering complex customer questions and complaints.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Facilitated training for associates through daily coaching and regular performance appraisals.

Team Member / G4

Bunnings Australia
Eastgardens, NSW
07.2018 - 10.2021
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Learned all required tasks quickly to maximize performance.
  • Sought out ways to go above and beyond job requirements.
  • Resolved issues quickly to maintain productivity goals.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Operated register to process payments and collect cash payment for order totals.
  • Operated production machinery safely to reduce workplace accidents.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Safely operated finishing tool to prepare products for inspections and packaging.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with customer service calls and in-store service on a daily basis
  • Helped with strategies merchandising ends

State Manager

Amazing Kids Parties
Perth, WA
04.2013 - 01.2017
  • Tracked performance to identify deficiencies and adjust management strategies.
  • Managed and guided staff through daily and special project work.
  • Developed communications materials to promote organizational plans and initiatives.
  • Coordinated staff development plans to build empowered, confident and knowledgeable team.
  • Planned, created, tested, and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Defined clear targets and objectives and communicated to other team members.
  • Managed quality programs to reduce overdue compliance activities.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained store equipment, printers and fax machines.
  • Developed detailed plans based on broad guidance and direction.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Oversaw hiring, staffing, and labor law compliance.
  • Updated HR database with new employee information, changes in benefits and other details.
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Managed recruitment team and educated and mentored new advisors.
  • Assisted with customer inquiries and project managed large corporate events

Team Member

Bunnings Australia
Perth, WA
04.2004 - 04.2013
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Operated register to process payments and collect cash payment for order totals.
  • Safely operated finishing tool to prepare products for inspections and packaging.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.

Education

High School Diploma -

Penrhos College
Como, WA
12.2007

Diploma - Leadership And Management

Swinburne University of Technology
Melbourne, VIC
07.2021

Skills

  • Report Preparation and Analysis
  • Quality Assurance
  • Complex Problem Solving
  • Schedule Coordination
  • Motivational Leadership
  • Coaching and Mentoring
  • Team Management and Supervision
  • Decision Making
  • Handling Customer Complaints
  • Staff Development and Training
  • Recruitment and Hiring
  • Team Building
  • Goals And Performance
  • Drive Sales

Timeline

Department Coordinator

Bunnings Australia
06.2021 - Current

Future Leader

Bunnings Australia
10.2019 - 06.2021

Team Member / G4

Bunnings Australia
07.2018 - 10.2021

State Manager

Amazing Kids Parties
04.2013 - 01.2017

Team Member

Bunnings Australia
04.2004 - 04.2013

High School Diploma -

Penrhos College

Diploma - Leadership And Management

Swinburne University of Technology

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Tabatha Hawley