Tabby Abedini
Sydenham,VIC
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with a proven commitment to employee training. Hardworking team player bringing the necessary experience and knowledge to tackle any operational demand.
Overview
9
9
years of professional experience
Work History
Team Leader Traffic Controller
United Work Force
12.2022 - 07.2024
- Held toolbox meetings every morning
- Communicating effectively and instructing the team to decrease hazards and maintain public safety
- Directing Traffic and managing pedestrians effectively and safely
- Setting up signs, cones and barriers to control the flow of traffic, making changes to the traffic plan if required.
Second in Charge
Clear Skin Clinics
04.2022 - 12.2022
- Conducting personalised consultations to create bespoke skin/laser treatments that are best suited to clients needs
- Held team meetings focusing on personal and clinic targets and celebrating every win no matter how small
- Responsible for ongoing in house training with therapists which included chemical skin peels, laser hair removal, laser pigment removal, laser skin tightening, microdermabrasion, skin needling, LED
- Front of house training such as appointments and over the phone consultations
- Managing client complaints, keeping up with new skin trends and sales.
Sales consultant
Koala Living Furniture
09.2020 - 01.2022
- Front of house sales consultant which required an extensive knowledge into different furniture such as dining tables and sofas all manufactured in different parts of the world
- Making online appointments, over the phone sales, attending to customer emails, complaints, banking, filing and stock taking.
Manager Laser Clinic
Parramatta Westfield
09.2018 - 11.2019
- Conducting personalised consultations to create bespoke skin/laser treatments that are best suited to clients needs
- Ongoing in-house morning meetings to motivate and celebrate therapists and once a week management meetings focusing on individual and clinic targets
- Constantly keeping therapists up to date with training modules online and in house training which included bespoke consultations, chemical skin peels, laser hair removal, laser pigment removal, laser skin tightening, micro-dermabrasion, skin needling and LED
- Managing client complaints, keeping up with new skin trends and sales.
Telemarketer
Corner Stone Wealth Management
01.2017 - 10.2018
- Cold and warm calling to provide investment advisory to individuals, businesses, trusts and retirement plans
- Formulated a wide range of financial strategies and assist with the implementation of advice for clients
- Booking appointments for follow-ups and or connecting clients to supervisors for further assistance.
Property Associate
Raine and Horne Real Estate
05.2018 - 09.2018
- Receptionist duties such as answering the phones, putting through maintenance reports, sending renewal of lease applications and filtering new applications
- Conducting open homes on the weekdays via appointment and scheduled open homes on weekends
- Conducting and filing outgoing and ingoing reports.
Sales Consultant/ Telemarketer
Open Agent
10.2017 - 05.2018
- Making cold and warm calls to connect agents with potential clients who are looking into selling their homes
- Listening and empathy came into play as every clients situation was very different to the other
- Follow up calls to both clients and agents
- Making appointments and recommendations depending on the circumstances of the sale.
Telemarketer
Call Centre Australia
01.2016 - 01.2017
- Cold and warm calling to provide telehealth to clients in remote areas
- This included those with disabilities, the elderly and people who simply did not live close enough to a healthcare facility
- Also raised funds over the phone for the telehealth program which required for clients to feel comfortable enough to share their bank details over the phone
- Appointment making, banking/transactions, providing the client with the services required.
Education
Diploma - Beauty Therapy And Spa Practices
ANCB
SydneyDermapen
Dermapen Australia
Parramatta High School
Parramatta, NSW2014
Skills
- Experience in customer service
- Capable of working unsupervised/ managing a team
- Time management & organisational skills
- Problem-solving
- Critical thinking
- Professional telephone manner
- Great verbal & written communication skills
- Experience in cash handling & balancing
- Fluent in English and Farsi
- Team Motivation
- Attention to Detail
Tickets
- High-Risk Work Licence - Dogging & Tower Crane
- White Card
- Traffic control and TC implement
References
- Naomi mousellis, 0466036131, nmousellis@uwfg.com.au
- Amanda Katu, 0422873644, amandaakatu@gmail.com
- Madeleine Smith, 0423851225
Timeline
Team Leader Traffic Controller
United Work Force
12.2022 - 07.2024
Second in Charge
Clear Skin Clinics
04.2022 - 12.2022
Sales consultant
Koala Living Furniture
09.2020 - 01.2022
Manager Laser Clinic
Parramatta Westfield
09.2018 - 11.2019
Property Associate
Raine and Horne Real Estate
05.2018 - 09.2018
Sales Consultant/ Telemarketer
Open Agent
10.2017 - 05.2018
Telemarketer
Corner Stone Wealth Management
01.2017 - 10.2018
Telemarketer
Call Centre Australia
01.2016 - 01.2017
Diploma - Beauty Therapy And Spa Practices
ANCB
Dermapen
Dermapen Australia
Parramatta High School
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