TABITHA CHELANGAT

• Client intake into three programs ; 1)Mental Health Services program 2) Family and Carers Program 3) Housing and Tenancy Management Program .
• General Screening and Assessments
• Developing support plans and goals .
• Outreach programs within the Goldfields Region , Norseman and Esperance.
• Advocacy and Referrals to other programs e.g counselling, legal Aid , NDIS and more .
• Organizing and participation in community events e.g NAIDOC Week .
• Collaborating with other Agencies e.g Carers WA , Legal Aid WA .

• Maintained high level of client confidentiality, following strict guidelines, and recommendations.
• Assessed needs of each client and recommended appropriate services and resources.
• Reintegration Support:
   Provide individualised and targeted/tailored throughcare support to meet client needs in order to achieve
  successful transitioning from prison to the community.
   Provide culturally appropriate, respectful, sensitive and secure pre and post release support and build
  relationships and connection with Aboriginal peoples referred to the service.
   Assist offenders to address criminogenic needs, increase personal functioning, and to make positive changes to lessen
  the risk of reoffending.
   Support individuals through specialist referral and linkages when in crisis and assist them to engage with and fully
  participate in support programs that will assist them to achieve positive outcomes.
   Identify and implement appropriate counselling techniques and behavioural modification strategies to work
  effectively with offenders to facilitate their reintegration.
   Work to implement any skills development and education programs made available to individuals, families, and
  children.
   Actively support every client to engage with and fully participate and achieve positive outcomes.
• Monitored case progress for timely completion and compliance with applicable regulations.
• Conducted home visits to assess living environment and provided appropriate referrals.

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

• Research on topical issues
• Law reform
• work with community legal clinics
• Collaborated with various agencies and workplaces to extend workplace understanding and enhance compliance.

• Working with new Australians to ; Set up their new homes ,learn about their new communities,connect to local services like Medicare, schools and other community networks,Improve their English & Learn new skills and finally link them with jobs. volunteering opportunities.
• Assisted with special events and programs.
• Represented organization positively and professionally while providing community with much-needed services.
• Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.

• Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
• Advocated for clients for comprehensive service delivery.

-General shift duties
- Assists in all personal care tasks as detailed in client file,Toileting,Mealtime Assistance
- Grooming
- Repositioning in and out of wheelchairs

-General mobility
- Assists in all personal care tasks as detailed in client files.

• Worked in a team to collectively raise over 900,000 in pledges for Amnesty Membership
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

• Providing legal advice to FIDA Clients and taking briefs
• Referring distressed clients for counselling
• Preparing pleadings, proofs of evidence and legal briefs
• Provided supervised legal information, referrals, and procedural support to clients
• To support the team to design court strategies in consultation with Legal Counsels and Senior Legal Counsel.
• To attend to court, lands, and companies' registries.
• To assist the team in coordinating open days and other program activities.
• Represent the organization in meetings with stakeholders.
• Undertake research and documentation.

• Increased customer engagement through social media.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.
• Developed marketing content such as blogs, promotional materials, and advertisements for social media.
• Developed and managed content calendars for each platform to establish timely and relevant posts.

• Legal drafting, Research, Preparing case files, Attending court.
• Sorted legal documents, filing and case materials in clear, orderly systems.
• Attended depositions and court proceedings and prepared summaries on cases.

• Legal drafting,Research,Preparing case files and attending court
• Attended depositions and court proceedings and prepared summaries on cases.
• Interpreted and relayed legal information in clear format for clients.