Tabitha Clarke
Maryborough,QLD
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Consloe Operator
BP Service Station
12.2023 - Current
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
Household Facilitator Manager
Care Needs Solutions
03.2022 - 12.2023
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Identified areas in need of improvement and implemented solutions.
- Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
Support Supervisor
Choice ,Passion ,Life
10.2017 - 03.2022
- Established clear performance expectations for the support team, resulting in improved accountability and measurable results.
- Analyzed performance metrics to identify areas for improvement and implement targeted strategies.
- Reviewed customer feedback regularly, identifying trends in common issues and recommending product enhancements accordingly.
- Implemented a knowledge management system to centralize information resources for easy access by the support team.
- Mentored junior team members, providing guidance on best practices and professional development opportunities.
- Streamlined support processes for increased efficiency and improved response times.
- Conducted regular performance evaluations for team members, offering constructive feedback and opportunities for growth within the organization.
- Facilitated regular meetings to discuss ongoing challenges, share successes, and foster teamwork among staff members.
Bar Gaming Attendant
White Lion Hotel
02.2014 - 11.2019
- Enhanced customer experience by providing attentive service and maintaining a welcoming atmosphere.
- Maintained clean and organized gaming areas, contributing to a safe and enjoyable environment for patrons.
- Conducted routine maintenance checks on gaming machines, identifying any malfunctions or required repairs promptly.
- Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
Education
Certificate 3 in Individual Support Ageing
Fraser Coast Training Employment Support Services
Maryborough, QLD05.2018
Skills
- Communication abilities
- Software Installation
- Data Processing
- CPR Certified
- Network Management
- Incident Response
- Customer Service
- Decision-Making
- Multitasking and Organization
- Time Management
- Data Entry
Certification
Current CPR and First aid
Open Qld Drivers Licence
Cert III in Individual Support (Ageing)
Timeline
Consloe Operator
BP Service Station
12.2023 - Current
Household Facilitator Manager
Care Needs Solutions
03.2022 - 12.2023
Support Supervisor
Choice ,Passion ,Life
10.2017 - 03.2022
Bar Gaming Attendant
White Lion Hotel
02.2014 - 11.2019
Certificate 3 in Individual Support Ageing
Fraser Coast Training Employment Support Services