Tabitha Clarke
Adaminaby
Summary
I am a friendly, enthusiastic barista and all-rounder with great people skills and an exceptional work ethic. I've grown up and worked in hospitality from a young age because my parents worked in the industry throughout my childhood. I can quickly adapt and fit into any work environment and create a positive atmosphere. I am dedicated to creating a personalized customer experience while offering expertise in coffee preparation and production. In high pressure environments I'm able to move quickly without making mistakes and am able to complete multiple tasks at once. I'm a motivated worker with exceptional social skills, communication abilities and customer service background.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pool Lifeguard
Monaro Aquatics
10.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers and storms.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Provided friendly customer service to guests and addressed concerns.
Swim Teacher
Michelle Thomas
10.2023 - Current
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Taught daily swim instruction to students varying in ages and skill levels.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Collaborated with swim team coaches to develop successful training plans.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
Ski Patroller
Selwyn Snow Resort (Blyton Group)
06.2023 - Current
- Responded promptly to on-mountain emergencies, ensuring skier safety and effective first aid delivery.
- Conducted regular inspections of ski trails and equipment, identifying hazards to maintain safe conditions.
- Collaborated with ski area management to develop and implement safety policies and operational protocols.
- Assisted injured skiers by providing prompt first aid care, stabilizing injuries, and coordinating evacuations.
Barista, All-Rounder
Small Fry Takeaway
11.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Upsold specialty items with beverages, increasing store sales.
- Restocked display cases with attractive arrangements to promote specialty food items.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Lift Attendant
Blyton Group - Selwyn Snow Resort
06.2023 - 08.2023
- Performed pre-operation inspections and post-operation shutdown procedures.
- Maintained lift mazes, ramps and signs.
- Slowed lift down or stopped it in case of high-risk or young riders.
- Provided physical assistance to guests as required.
- Learned and enforced lift rules, policies and procedures.
- Built and established positive relationships with patrons, team members and supervisors.
Kitchen Hand, BarTender
Snow Goose Hotel
01.2018 - 02.2023
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Boosted kitchen profitability, mentoring team members on routine procedures and productivity strategies.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Organized bar and kitchen inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Maintained clean workspaces to maximize productivity and safety.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Kept bar presentable and well-stocked to meet customer needs.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
Kitchen Hand
Adaminaby Bowling And Sports Club
02.2021 - 11.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Plated hot meals and salads in aesthetically pleasing arrangements.
Education
Year 12 HSC -
Monaro High School
Cooma, NSW09.2022
Skills
- Coffee and tea preparation
- Food serving and preparation
- Hospitality and professionalism
- Resolving complaints
- Safe work practices
- Public Safety
- Preventing Incidents
- Private Swim Lessons
- Pool Operations
- Emergency medical response
- Incident management
- Injury prevention
Volunteer and Community Work
Adaminaby Women's Bowls
I've been a member of Adaminaby Women's Bowls since I was 8 years old and currently still am. I have played many games of bowls as well as volunteered for various fundraising events and efforts. Such as, making cakes and sandwiches for stalls, attended many working bees and assisted in bowling club maintenance. The Bowling Club is a staple of the community therefore I will always make time to assist wherever is needed to keep the club running.
RFS
During the 2020 bushfire season my town was at a high risk of burning and I assisted the local RFS by making sandwiches, packed lunches and care packages for them.
CWA (Country Women's Association)
Since I was young I've been helping out at the CWA doing craft days, cake stalls and fundraising events.
References
- Andrew Smith (Snow Goose Hotel) Phone: 0417 069 580
- Dean Pinner (Adaminaby Bowling Club, Small Fry Takeaway, Snow Goose Hotel) Phone: 0429 165 627
- Shannan Theobald (Adaminaby Bowling Club, Small Fry Takeaway) Phone: 0400 537 904
- Michelle Thomas (Monaro Aquatics, Michelles Swim School) Phone: 0414 880 783
- Sally Copus (Selwyn Snow Resort - Ski Patrol) Email: Sally.Robinson.copus@gmail.com Phone: 0426 254 626
Certification
- Working with Children Check
- Royal Lifesaving Pool Lifeguard certification
- ASPA qualified
- HLTAID009 - Provide cardiopulmonary resuscitation
- HLTAID011 - Provide First Aid
- HLTAID013 - Provide First Aid in remote or isolated area
- HLTAID014 - Provide Advanced First Aid
- VU23090 - Provide first aid management of anaphylaxis
- VU23901 - Develop risk minimisation and risk management strategies for anaphylaxis
- VU22927 - Manage asthma risks and emergencies in the workplace
- PUAEME003 - Administer oxygen in an emergency
- PUAEME008 - Provide pain management
Timeline
Pool Lifeguard
Monaro Aquatics
10.2023 - Current
Swim Teacher
Michelle Thomas
10.2023 - Current
Ski Patroller
Selwyn Snow Resort (Blyton Group)
06.2023 - Current
Lift Attendant
Blyton Group - Selwyn Snow Resort
06.2023 - 08.2023
Barista, All-Rounder
Small Fry Takeaway
11.2021 - Current
Kitchen Hand
Adaminaby Bowling And Sports Club
02.2021 - 11.2022
Kitchen Hand, BarTender
Snow Goose Hotel
01.2018 - 02.2023
Year 12 HSC -
Monaro High School
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