Tabitha Foster
Melbourne,Australia
Summary
A dedicated recruitment and people management professional with experience in HR, talent acquisition, and hospitality operations. Currently serving as a flight attendant. Demonstrated expertise in managing recruitment processes end-to-end, developing and coaching teams, and driving operational efficiency. Recognized for strong interpersonal skills, relationship building, and process optimization. Passionate about delivering exceptional service and enhancing team dynamics.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cabin Crew
Jetstar Airways
07.2023 - Current
- Delivered exceptional in-flight service, ensuring passenger comfort and satisfaction.
- Enforced strict safety and emergency procedures, maintaining compliance with airline regulations.
- Collaborated with crew members to ensure smooth operations and timely service.
- Effectively resolved customer issues and conflicts, turning potentially negative situations into positive experiences
Recruitment Consultant
Dash Group
01.2023 - 07.2023
- Managed end-to-end recruitment, from sourcing candidates to onboarding and client relationship management.
- Coordinated daily scheduling for blue-collar staff, ensuring optimal workforce availability.
- Maintained administration duties - candidate records, ensuring compliance with company policies, industry regulations, and client requirements.
- Assisted with payroll administration, processing weekly or bi-weekly payments.
- Regularly met with clients for business development and candidate feedback, increasing overall engagement.
- Facilitated compliance checks, including right to work documentation and background checks, ensuring smooth hiring process.
- Coordinated interviews and site visits for candidates, ensuring seamless communication between clients and applicants.
- Utilized systems such as JobAdder, Seek, LinkedIn Recruiter, and Comensura to manage and track recruitment data.
Candidate Manager
Kingfisher Recruitment
08.2022 - 01.2023
- Actively sourced and screened candidates for business support roles across Victoria and NSW.
- Utilized CRM tools (Bullhorn, LinkedIn Recruiter) to reduce time-to-hire and improve sourcing efficiency.
- Participated in industry events, building my personal network, and expanding the candidate pool.
Assistant Restaurant Manager
Grill'd
07.2021 - 07.2022
- Led operations across multiple Grill'd locations, ensuring efficient service, customer satisfaction, and compliance.
- Managed recruitment, onboarding, performance management, and employee records for staff of up to 70.
- Utilized NPS (Net Promoter Score) to manage customer feedback and improve service standards.
- Handled ordering, inventory control, waste management, and staff training to reduce costs and improve operational efficiency.
- Developed and implemented employee recognition programs, fostering a positive and motivated work environment.
Front Desk Receptionist
Accor Hotels
02.2021 - 07.2021
- Managed front desk operations, including check-in/check-out, guest inquiries, and reservation updates.
- Worked with housekeeping and maintenance teams to resolve room and facility issues.
- Maintained a professional guest-facing demeanour, cultivating relationships that contributed to improved customer retention.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Bartender
The Precinct Hotel
02.2021 - 07.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Assistant Restaurant Manager
KFC
01.2020 - 01.2021
- Managed full operations of a high-volume restaurant, including HR functions (recruitment, onboarding, performance management).
- Oversaw scheduling and team management for 70+ staff, optimizing labour and operational efficiency.
- Implemented cost-control strategies, reducing utility, labour, and food costs, resulting in significant profit growth.
- Built strong community relationships, contributing to new revenue streams.
- Successfully improved underperforming location to exceed operational standards and customer satisfaction.
Team Leader/Supervisor
KFC
12.2016 - 01.2020
- Led teams through daily operations, maintaining high service standards and operational compliance.
- Managed cash registers, inventory control, and scheduling to ensure smooth operations.
- Developed team members through mentoring and leadership training, improving productivity and morale.
- Completed comprehensive management training, including LAS & LAR modules, First Aid, and OH&S certifications.
Education
Bachelor of Business - Marketing
Torrens University Australia
Melbourne, VIC12.2024
Diploma of Travel and Tourism -
Torrens University Australia
Melbourne, VIC02.2022
Skills
- Talent Acquisition
- 360 Recruitment
- Client Relationship Building
- Candidate Relationship Building
- HR Policies
- Compliance
- Problem Solving
- Conflict Resolution
Certification
- First Aid Certificate - Australian Red Cross
- Victorian Responsible Service of Alcohol Certificate
Technical skills
- JobAdder
- Seek Talent Search
- LinkedIn Recruiter
- Bullhorn
- Microsoft Office Suite
- Lusha
- Comensura
- Social Media
Timeline
Cabin Crew
Jetstar Airways
07.2023 - Current
Recruitment Consultant
Dash Group
01.2023 - 07.2023
Candidate Manager
Kingfisher Recruitment
08.2022 - 01.2023
Assistant Restaurant Manager
Grill'd
07.2021 - 07.2022
Front Desk Receptionist
Accor Hotels
02.2021 - 07.2021
Bartender
The Precinct Hotel
02.2021 - 07.2021
Assistant Restaurant Manager
KFC
01.2020 - 01.2021
Team Leader/Supervisor
KFC
12.2016 - 01.2020
Diploma of Travel and Tourism -
Torrens University Australia
- First Aid Certificate - Australian Red Cross
- Victorian Responsible Service of Alcohol Certificate
Bachelor of Business - Marketing
Torrens University Australia
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