Compassionate and reliable support worker with experience in Aged Care and Individual Support, now seeking to transition into Youth Work. Brings strong interpersonal skills, emotional intelligence and lived experience of overcoming adversity. Known for building trust and rapport, maintaining boundaries and providing consistent respectful support to individuals experiencing vulnerability. I hold a Certificate III in Individual Support and relevant clearances, with a strong commitment to ongoing professional development in Youth and Community Services.
• Provided person-centred care to individuals with physical, emotional and cognitive support needs.
• Build respectful trusting relationships with residents and families.
• Supported individuals experiencing trauma, grief and behavioural changes.
• Maintained professional boundaries while offering compassionate support.
• Followed care plans, policies and safeguarding procedures.
• Communicated effectively with fellow staff, RN’s and multidisciplinary staff.
Building rapport and trust with people
Trauma - informed and person - centred support
Active listening and non judgemental communication
Emotional regulation and de-escalation
Boundary setting and professionalism
Advocacy with client dignity
Supporting individuals with complex needs
Documentation and following care plans
•Working with children check.
• NDIS Workers screening check.