Summary
Overview
Work History
Education
Skills
Certification
reference
Timeline
Generic

Tadiwanashe Mutaramuswa (Tadi)

Summary

l am a passionate individual that is dedicated to maximizing satisfaction with proactive attention to individual customer needs and some wants. Smoothly handles questions and resolves concerns with great problem-solving abilities. I am also an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals as well client's satisfaction. This being shown by my experience as a support worker and other roles i have worked and volunteered at, as well as my ongoing experience as a second year nursing student, leading to my ability to easily make connections with others while getting the job done as well and providing maximum and quality care for clients.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Support Worker

Community Connections Australia
11.2022 - Current


  • Assessed each client's individual care needs and acted accordingly
  • Monitoring medicational needs
  • Performed light house work
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.

Volunteer With the Elderly & Recruitment

AFM NSW Church
07.2016 - Current
  • collaborated with charities to help other communities with clothing or assistance for the elderly in their homes with completion of errands, meals and medication.
  • assisted the elderly by driving to doctor's appointment.
  • Maintained clean, neat and operational facilities to serve program needs and provide optimum client services.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning
  • Volunteered with groups and organizations to help make measurable differences for program recipients
  • Coordinated food, clothing and household items for disadvantaged individuals and families
  • Met with other volunteers and program leaders to discuss new service opportunities
  • Engaged in community outreach to aid program missions centered on community support and enrichment
  • Encouraged donations by supporting community fundraising events and campaigns
  • Adhered to organization procedures and instructions to maintain safety for program participants, other workers and clients.

Cleaner

Urban Company
04.2022 - 08.2022
  • Used time management and efficient cleaning methods to meet deadlines
  • Handled equipment, chemicals and materials properly and with caution
  • Emptied trash cans and transported waste to collection areas
  • Organized and used industrial cleaning products following strict safety procedures
  • Delivered quality customer service to address urgent needs and cleaning requests
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs
  • Cleaned the full internal house for customers as well as did laundry balcony cleans
  • Removed moulds

Customer Service

McDonald's
07.2018 - 08.2021
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
  • Delivered excellent customer service, resulting in consistent customer satisfaction rating
  • Handled any customer complaints
  • Served customers their food
  • Assisted customers in making their orders

Education

Tertiary Pathway Nursing - Health

University of Notre Dame Australia
Sydney, NSW
11.2022

Bachelors of Nursing - Health

University of Notre Dame Australia
Sydney, NSW
10.2025

Skills

  • Client Confidentiality
  • Great Phone and Email Communication
  • Supportive of Daily Living Needs
  • Attention to detail
  • Relationship building skills/ social skills
  • Multitasking
  • Working under pressure
  • Leadership experience
  • Knowledge of Medical and Psychiatric Terminology
  • Case Documentation
  • Patient Support
  • Conflict resolution
  • Medication administration
  • Adaptability and flexibility
  • Stress management
  • Transportation assistance

Certification

  • First aid trained
  • Meal time management certificate
  • Manual handling certificate
  • Medication management
  • Covid infection control
  • Basics of infection prevention and control
  • Hand hygiene modules
  • Epilepsy and Midazoline

reference

NAME : Ashley Mangana

MOBILE : 0452 629 705

EMAIL : manganaashley@gmail.com

Timeline

Support Worker

Community Connections Australia
11.2022 - Current

Cleaner

Urban Company
04.2022 - 08.2022

Customer Service

McDonald's
07.2018 - 08.2021

Volunteer With the Elderly & Recruitment

AFM NSW Church
07.2016 - Current

Tertiary Pathway Nursing - Health

University of Notre Dame Australia

Bachelors of Nursing - Health

University of Notre Dame Australia

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Tadiwanashe Mutaramuswa (Tadi)