Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tae-Lee Gowling

Murray Bridge,SA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Administrative Assistant

Gowling Plasterboard Linings PTY LTD
07.2023 - Current
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Managed office budget, tracking expenses and optimising resource allocation for cost efficiency.
  • Ensured timely completion of projects with effective prioritisation, delegation, and time management strategies.
  • Maintained accurate records and archives to ensure easy access to essential information for management decisions.
  • Managed vendor relationships to negotiate contracts, secure competitive pricing options, and ensure reliable service delivery.
  • Handled sensitive information discreetly while adhering strictly to company policies regarding confidentiality or legal compliance requirements.
  • Answered and managed incoming and outgoing calls while recording accurate messages for Management.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

Business Manager

Self Employed
07.2015 - 02.2023
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
  • Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Brought in new business connections and revenue generation opportunities by improving networking strategies.

Night Fill Manager

Coles Supermarket
10.2010 - 12.2011
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and public holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used coordination and planning skills to achieve results according to schedule.

Console Operator

Coles Express
01.2004 - 09.2007
  • Maintained clean and orderly work station.
  • Facilitated sales of services and goods.
  • Maintained inventory of all saleable items.
  • Built trustful relationships with customers to encourage return visits.
  • Cleaned up fuel and other spills in accordance with spill procedures.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Assisted customers with operating fuel pumps, explaining proper fueling techniques.
  • Responded to all customer inquiries thoroughly and professionally.
  • Removed safety hazards, soiled items and trash from customer areas.

Disability Support Worker

Private Disability Care - In House
02.2004 - 08.2006
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept accurate records for client files and handled related paperwork.
  • Adhered to company requirements for patient interactions and care standards.
  • Kept detailed daily logs with care actions, patient behaviors and incidents.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Drove clients safely to social activities and appointments.
  • Maintained safety with tidy, clean and hazard-free home environments.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Provided high level of physical support by lifting, adjusting and moving clients.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Entertained, conversed and read aloud to keep patients mentally alert.

Plasterboard Liner

Affordable Ceilings
04.2003 - 02.2004
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; including weekend, and public holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Dairy Hand

Murrawong Dairies
10.2002 - 03.2003
  • Milked cows in a Rotary dairy.
  • Completed general maintenance duties such as fencing and regular rotations of stock.
  • Kept stock healthy with adequate food, water and open space.
  • Attended promptly to needs of sick cows to maintain health of livestock.
  • Observed animals and notified the manager of signs of illness.

Station Hand

Heytesbury Beef - Pigeon Hole Station
03.2002 - 09.2002
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Service Assistant

Coles Group Ltd
04.2000 - 03.2002
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated and closed out drawers with high accuracy to maintain balanced registers.
  • Answered incoming calls to offer information and direct individuals to correct personnel.
  • Taught associates to operate cash registers and back up team members during busy periods.
  • Observed checkout station users to determine assistance requirements and maintain store security.
  • Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Education

No Degree - Basic Education

Murray Bridge High School
Murray Bridge, SA
12.2000

Skills

  • High Level of Customer Service
  • Excellent communication skills
  • Fast learner
  • Willingness to succeed
  • Store Maintenance
  • Retail Merchandising
  • Process Transactions
  • Cooperative Attitude
  • Product Knowledge
  • Stocking and Replenishing

Timeline

Administrative Assistant

Gowling Plasterboard Linings PTY LTD
07.2023 - Current

Business Manager

Self Employed
07.2015 - 02.2023

Night Fill Manager

Coles Supermarket
10.2010 - 12.2011

Disability Support Worker

Private Disability Care - In House
02.2004 - 08.2006

Console Operator

Coles Express
01.2004 - 09.2007

Plasterboard Liner

Affordable Ceilings
04.2003 - 02.2004

Dairy Hand

Murrawong Dairies
10.2002 - 03.2003

Station Hand

Heytesbury Beef - Pigeon Hole Station
03.2002 - 09.2002

Service Assistant

Coles Group Ltd
04.2000 - 03.2002

No Degree - Basic Education

Murray Bridge High School

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