Taeko Haney
Currumbin,QLD
Summary
I have been living in Australia for 11 years and mainly working in hospitality industry. Providing professional customer service is my main focus all the time as I have over 25 years of experience in hospitality since I was young.
After graduated from college in Japan, I worked for a major life insurance company for 7 years and car component company for 3 years as an administrator and translator. I learned communication was the key to build a good relationship between teammates and also clients.
I am motivated, physically strong and a good team worker. I’m willing to take a course such as teacher aide or early childhood education and care for the future opportunities.
My child is in 1A (Indigo Haney) at Currumbin State School. I’m more than excited if I worked at a school as it has been always one of my goal.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Housekeeper
Iconic Kirra Beach Resort
Kirra
02.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Housekeeper
Sun And Palm Pty Ltd
Tweed Heads, NSW
06.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Retail Assistant
WHSmith
Bilinga, QLD
11.2022 - 02.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Participated in seasonal sales events and promotions, maximizing their impact on revenue generation.
Translator and Interpreter
Fujitsu
Gifu Japan
02.2010 - 02.2013
- Translated documents from Language to Language.
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
- Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.
- Provided verbal summaries of non-English documents for immediate use.
- Replicated flow, style, and overall meaning of original texts.
- Demonstrated cultural sensitivity and adaptability during interpretation assignments, fostering positive relationships with clients from diverse backgrounds.
Sales Administrative Assistant
Sumitomo Life Insurance
Nagoya Japan
04.2000 - 07.2007
- Created and maintained reports, documents, and presentations to assist with administrative support.
- Collected and maintained file of receipts to coordinate expense report submission.
- Maximized time management skills to achieve multiple tasks under strict deadlines without compromising quality or attention to detail in daily responsibilities.
- Demonstrated adaptability within a fast-paced environment by swiftly learning new software programs used in day-to-day operations.
- Safeguarded sensitive company information through proper filing systems organization and confidentiality practices for all documents related to clients or transactions.
Education
Certificate IV - Small Business Management
Envirotech Institute of Education
Burleigh Heads, QLD01.2017
Certificate IV - English Language Skills
Envirotech Institute of Education
Burleigh Heads, QLD07.2016
Diploma - Marketing
Envirotech Institute of Education
Burleigh Heads, QLD01.2016
Diploma - Business
Shafston College
Southport, QLD01.2015
Skills
- Teamwork
- Cleaning and organizing abilities
- Customer Service
- Physically strong
Certification
Food handler and allergen management
Basic barista skills
Working with Children Check (valid until Jun 2025)
Evidence of Covid-19 vaccination
Driver licence
Languages
English
Professional Working
Japanese
Native or Bilingual
Timeline
Housekeeper
Iconic Kirra Beach Resort
02.2024 - Current
Housekeeper
Sun And Palm Pty Ltd
06.2023 - Current
Retail Assistant
WHSmith
11.2022 - 02.2024
Translator and Interpreter
Fujitsu
02.2010 - 02.2013
Sales Administrative Assistant
Sumitomo Life Insurance
04.2000 - 07.2007
Certificate IV - Small Business Management
Envirotech Institute of Education
Certificate IV - English Language Skills
Envirotech Institute of Education
Diploma - Marketing
Envirotech Institute of Education
Diploma - Business
Shafston College