Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Taela Nader

Guildford West,NSW

Summary

  • Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Dispense Technician

Discount Drug Stores
Greystanes
10.2021 - Current
  • Provided patient counseling services regarding proper use and storage of medications.
  • Verified accuracy of prescription information prior to filling it out.
  • Monitored inventory levels and placed orders for restocking as needed.
  • Ensured compliance with relevant laws, regulations and standards governing pharmaceuticals.
  • Assessed customer needs and provided appropriate advice accordingly.
  • Reported any potential safety issues or concerns about drugs to supervisor immediately.
  • Coordinated with other healthcare professionals to ensure safe dispensing practices.
  • Processed new prescriptions from physicians accurately and efficiently.
  • Dispensed controlled substances per state law regulations.
  • Resolved customer inquiries promptly while providing excellent customer service.
  • Responded quickly to physician requests for refills or changes in dosage form.
  • Maintained a clean work environment by adhering to safety protocols at all times.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Operated cash registers to accept payments from customers.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Maintained proper storage and security conditions for drugs.
  • Established or maintained medications and other patient profiles.
  • Mixed pharmaceutical preparations according to written prescriptions.

Placement Student

Amcal+ Pharmacy
Emerton
02.2023 - 10.2023

Pharmacy Assistant

Farooq Discount Pharmacy
Kogarah
11.2020 - 09.2021
  • Maintained inventory records by restocking shelves with pharmaceuticals.
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Provided guidance on the selection of over-the-counter medications and supplements.
  • Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
  • Greeted customers upon arrival at the pharmacy counter.
  • Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Opened incoming supplies and stocked in correct locations.
  • Restocked shelves and prepared expired drugs for return.
  • Greeted customers to determine wants or needs.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Waitress

Grind & CO.
Pemulwuy
09.2018 - 06.2021
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Provided accurate change for cash transactions using a cash register system.
  • Developed positive relationships with regular customers through friendly conversation.
  • Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.

Education

Diploma in Science/Bachelor in Medical Science - Medical Science

Western Sydney University
Quakers Hill, NSW
11-2023

English For Academic Purposes - Tertiary Purposes

Western Sydney University
Sydney Olympic Park
04-2019

Master of Pharmacy - Pharmacy

University of Technology Sydney
Sydney, NSW

Skills

  • File Maintenance
  • Customer Service
  • Positive Attitude
  • Active Listening
  • Bilingual in Arabic and English
  • Fast Learner
  • Attention to Detail
  • File and Document Management
  • Bilingual Communication
  • Email and Telephone Etiquette
  • Regulatory Compliance
  • Order Verification
  • Prescription Filling
  • Medication Dispensing
  • Point of Sale Systems Proficiency
  • Processing Payments
  • Pharmacy Operations
  • Ordering and Stocking Medications
  • Labeling Prescriptions
  • Stocking Shelves
  • Resolving Customer Issues

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Accomplishments

  • Earned a scholarship for refugees women at Western Sydney University while studying my bachelor degree.
  • A one year experiment working with Aboriginal individuals through Too Deadly For Diabetes Program by Ray Kelly.

Timeline

Placement Student

Amcal+ Pharmacy
02.2023 - 10.2023

Dispense Technician

Discount Drug Stores
10.2021 - Current

Pharmacy Assistant

Farooq Discount Pharmacy
11.2020 - 09.2021

Waitress

Grind & CO.
09.2018 - 06.2021

Diploma in Science/Bachelor in Medical Science - Medical Science

Western Sydney University

English For Academic Purposes - Tertiary Purposes

Western Sydney University

Master of Pharmacy - Pharmacy

University of Technology Sydney
Taela Nader