Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Dispense Technician
Discount Drug Stores
Greystanes
10.2021 - Current
Provided patient counseling services regarding proper use and storage of medications.
Verified accuracy of prescription information prior to filling it out.
Monitored inventory levels and placed orders for restocking as needed.
Ensured compliance with relevant laws, regulations and standards governing pharmaceuticals.
Assessed customer needs and provided appropriate advice accordingly.
Reported any potential safety issues or concerns about drugs to supervisor immediately.
Coordinated with other healthcare professionals to ensure safe dispensing practices.
Processed new prescriptions from physicians accurately and efficiently.
Dispensed controlled substances per state law regulations.
Resolved customer inquiries promptly while providing excellent customer service.
Responded quickly to physician requests for refills or changes in dosage form.
Maintained a clean work environment by adhering to safety protocols at all times.
Answered telephones to respond to questions or requests.
Entered prescription information into computer databases.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Operated cash registers to accept payments from customers.
Received written prescription or refill requests, verifying information for completeness and accuracy.
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Ordered, labeled and counted stock of medications and entered inventory data into computer.
Maintained proper storage and security conditions for drugs.
Established or maintained medications and other patient profiles.
Mixed pharmaceutical preparations according to written prescriptions.
Placement Student
Amcal+ Pharmacy
Emerton
02.2023 - 10.2023
Pharmacy Assistant
Farooq Discount Pharmacy
Kogarah
11.2020 - 09.2021
Maintained inventory records by restocking shelves with pharmaceuticals.
Processed payments from customers using cash registers and debit and credit card terminals.
Provided guidance on the selection of over-the-counter medications and supplements.
Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
Greeted customers upon arrival at the pharmacy counter.
Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
Maintained pharmacy counter and related areas in clean, neat and organized fashion.
Opened incoming supplies and stocked in correct locations.
Restocked shelves and prepared expired drugs for return.
Greeted customers to determine wants or needs.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Waitress
Grind & CO.
Pemulwuy
09.2018 - 06.2021
Greeted customers and provided menus.
Assisted in seating guests at tables or booths.
Took orders for food and drinks and delivered them to guests.
Checked back with customers throughout meal service to ensure satisfaction.
Replenished beverages when necessary.
Answered questions about menu items, ingredients, and pricing.
Communicated daily specials to customers.
Maintained a clean work station by restocking supplies, wiping down counters.
Provided excellent customer service by addressing any complaints or concerns promptly.
Provided accurate change for cash transactions using a cash register system.
Developed positive relationships with regular customers through friendly conversation.
Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Education
Diploma in Science/Bachelor in Medical Science - Medical Science
Western Sydney University
Quakers Hill, NSW
11-2023
English For Academic Purposes - Tertiary Purposes
Western Sydney University
Sydney Olympic Park
04-2019
Master of Pharmacy - Pharmacy
University of Technology Sydney
Sydney, NSW
Skills
File Maintenance
Customer Service
Positive Attitude
Active Listening
Bilingual in Arabic and English
Fast Learner
Attention to Detail
File and Document Management
Bilingual Communication
Email and Telephone Etiquette
Regulatory Compliance
Order Verification
Prescription Filling
Medication Dispensing
Point of Sale Systems Proficiency
Processing Payments
Pharmacy Operations
Ordering and Stocking Medications
Labeling Prescriptions
Stocking Shelves
Resolving Customer Issues
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Accomplishments
Earned a scholarship for refugees women at Western Sydney University while studying my bachelor degree.
A one year experiment working with Aboriginal individuals through Too Deadly For Diabetes Program by Ray Kelly.
Timeline
Placement Student
Amcal+ Pharmacy
02.2023 - 10.2023
Dispense Technician
Discount Drug Stores
10.2021 - Current
Pharmacy Assistant
Farooq Discount Pharmacy
11.2020 - 09.2021
Waitress
Grind & CO.
09.2018 - 06.2021
Diploma in Science/Bachelor in Medical Science - Medical Science