Customer Service Team Member & Shift Support
- Delivered efficient, friendly service in a fast-paced environment
- Handled cleaning, cash operations, food preparation, and barista tasks
- Assisted in managing shifts during manager absence, including supervising tasks and staff
- Managed stock levels, accepted deliveries, and made supply runs when required
- Managed cash register operations, balancing daily transactions with precision.
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Collaborated with team members to streamline order processing during peak hours.
- Trained new staff on cash handling procedures and customer interaction protocols.
- Assisted counter staff in packing ready orders and distributing to customers.