Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Interests
Timeline
Generic

Tafadzwa Faith Matsaudza

Harare

Summary

Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.

Overview

4
4
years of professional experience

Work History

Administrator

CompuNet Systems
05.2023 - Current
  • Handling sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintaining personnel records and updating internal databases to support document management.
  • Organizing workflow and delegating tasks effectively to ensure timely project completion without compromising quality.
  • Managing office inventory levels, ensuring adequate supplies are available while minimizing waste and unnecessary spending.
  • Supervising administrative support staff members, offering guidance, feedback, and mentorship that contributes to their professional growth and development.
  • Providing exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Reducing overhead costs through careful budget management and resource allocation.
  • Implementing customer feedback system, leading to improved service delivery and customer satisfaction.
  • Providing reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supporting creation of detailed, technical financial models to value potential acquisition targets.

Sales Agent Representative

Lion MicroFinance Bank
01.2023 - 04.2023


  • Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.
  • Increased sales revenue by developing and maintaining strong client relationships.
  • Developed tailored solutions for clients based on their unique needs and challenges, creating customer loyalty and trust.
  • Utilized CRM software to track opportunities, forecast sales accurately, and maintain detailed records of all activities.

Graduate Trainee

Akili Capital
12.2021 - 12.2022
  • Worked in various departments to gain hands-on experience.
  • Developed and managed organized, orderly student databases and tracking systems.
  • Administered coursework, graded assignments and provided constructive feedback.
  • Assisted in the preparation of comprehensive reports for management review, showcasing progress towards company goals.
  • Supported project teams with thorough research, contributing valuable insights that informed decision-making processes.
  • Came up with new ideas and improvements, which were discussed with senior employers.
  • Gained proficiency in industry-specific software tools by completing hands-on training sessions.
  • Strengthened presentation capabilities by delivering informative project updates to supervisors and peers.
  • Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed during the trainee program.
  • Enhanced communication skills through frequent interactions with colleagues, supervisors, and clients across various departments.
  • Acquired foundational knowledge of company policies and procedures through rigorous study of internal documentation resources.
  • Used company reports to analyze sales, gross profit and inventory activity.

Education

Bachelor of Science Honours - Information Systems

Women's University in Africa
Manresa
11.2022

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Office administration
  • Administrative support
  • File organization
  • Appointment setting
  • Reception area maintenance
  • Mail handling
  • Appointment scheduling
  • Document management

Hobbies and Interests

Reading., Learning new skills., Playing monopoly and Swimming.

Languages

English
Full Professional
Shona
Native or Bilingual

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Swimming
  • Participating in fundraising events to support local charities, schools, or community projects
  • Reading

Timeline

Administrator

CompuNet Systems
05.2023 - Current

Sales Agent Representative

Lion MicroFinance Bank
01.2023 - 04.2023

Graduate Trainee

Akili Capital
12.2021 - 12.2022

Bachelor of Science Honours - Information Systems

Women's University in Africa

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Tafadzwa Faith Matsaudza