Toni Anderson
Malvern,VIC
Summary
Motivated business professional bringing 10+ years of experience. Dedicated and personable with extensive experience in managing administrative, sales operations and personnel. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand. As well as meticulous attention to detail with multitasking and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Business Owner
Wholesale State - Cold Pressed Juices
01.2013 - 03.2024
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank statements and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Have experience with bookkeeping and invoicing, using programs including Ordermentum, Xero and Excel.
- Warehouse Managements including picking, packing and managing the production of Juices,
Retail Sales Assistant
Pressed Juices
01.2017 - 01.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Listened to customer needs and desires to identify and recommend optimal products.
PA to Client Manager of Steve Waugh + Peter Brock
Octagon Sports Management
01.1998 - 08.2001
- Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
- Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Maintained detailed records of all client interactions, ensuring accuracy in reporting and facilitating clear communication across teams involved in each project or campaign execution.
Education
Post Graduate of Sports Management - Sports Management
Deakin University
Melbourne, VIC1997
Bachelor of Business Property - Property And Valuations
RMIT University
Melbourne, VIC1992
Skills
- Customer Relations
- Attention to Detail
- Driven and Determined
- Work Planning and Prioritisation
- Business Administration
- Bookkeeping
- Staff Management
- Decision-Making
Availability
Available to work full time and any day of the week.
Timeline
Retail Sales Assistant
Pressed Juices
01.2017 - 01.2020
Business Owner
Wholesale State - Cold Pressed Juices
01.2013 - 03.2024
PA to Client Manager of Steve Waugh + Peter Brock
Octagon Sports Management
01.1998 - 08.2001
Post Graduate of Sports Management - Sports Management
Deakin University
Bachelor of Business Property - Property And Valuations
RMIT University
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