Summary
Overview
Work History
Education
Skills
Flexibility
Timeline
Generic

Taha Javid

Roselands,NSW

Summary

-Reliability and strong interpersonal skills. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

-Well adept to dealing with tense customer-service related situations

-Can deal with troublesome customers with patience and maturity

-Extremely flexible with time arrangements, typically free everyday except Thursday.


Overview

1
1
year of professional experience

Work History

After-school Tutor

Personally Managed
11.2022 - 08.2023
  • Offered tutoring services to family friends and class mates for English advanced due to a common struggle in the subject.
  • Improved students'' overall academic performance by providing one-on-one tutoring in English advanced.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided homework assistance using specific curriculum and materials.

Volunteer

Family Business
09.2022 - 01.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.

Education

Bachelor of IT, Bachelor of Business - Marketing Management And Research, IT

University of Technology, Sydney, NSW, AU
07.2028

Skills

  • Patience and Empathy

  • Work Ethic and Integrity

  • Customer Assistance

  • Customer Service

  • Reliability and punctuality

  • Customer service excellence

  • Customer Relations

Flexibility

-Extremely flexible work arrangements, everyday except Thursday with little if any exceptions. 

-Live close to the store, allowing me to come if needed urgently.

-Adept with a wide range of skills in order to take on any tasks required of me.

-Trained in a psychology course which focused on being open minded, allowing me to deal with customers with upmost maturity and patience with a high tolerance for problematic customers.

Timeline

After-school Tutor

Personally Managed
11.2022 - 08.2023

Volunteer

Family Business
09.2022 - 01.2023

Bachelor of IT, Bachelor of Business - Marketing Management And Research, IT

University of Technology, Sydney, NSW, AU

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Taha Javid