Hi, I’m
Taha Makhdoom
Melbourne,VIC
Summary
Have always been inclined towards business side of information technology the reason why I choose the field of business analysis. Bringing new ideas, working with clients, preparing presentations, and taking part in group work has always fascinated me. Apart from studies I have been interested in computer gaming and cricket which I play for a club. Three good qualities I have are:
- Good listener
- Approachable
- Problem solver
Overview
5
years of professional experience
Work History
Probe Asia Pacific Pty Ltd
IT Support Specialist
01.2022 - 07.2022
Job overview
- Identified potential sales and cross-selling opportunities and informed supervisor.
- Answered questions and provided information to customers about issues they were facing related to website and was highlighting current issues customers can face while using service
- Managed high levels of call flow and responded to technical support needs.
- Tested new products offerings by jobs victoria prior to release to assisted development team in bug identification.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
Geo Consultant
Accountant Assistant
06.2017 - 03.2018
Job overview
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Supervised accounting staff to provide feedback and evaluate progress.
- Processed payroll by validating work hours and attendance of employees.
- Used spreadsheets to track data and produce charts.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Reconciled company accounts for credit cards, employee expenses, and commissions.
Education
Charles Sturt University, Melbourne, VIC
Bachelors of Information Technology from Business Analysis
10.2023
Deakin University, Melbourne, VIC
Diploma of Commerce from Commerce
02.2019
Rockford Cambridge School , Hyderabad, Pakistan
No Degree from Crash Course of Microsoft Office
05.2018
Skills
- Microsoft Office
- File Maintenance
- HTML
- JavaScript
- Client Requirements
- Data Organization
- Data and Analytics
- Work Organizing and Prioritizing
Languages
Urdu
Native or Bilingual
Sindhi
Native or Bilingual
Panjabi
Limited Working
English
Full Professional
Timeline
IT Support Specialist
Probe Asia Pacific Pty Ltd
01.2022 - 07.2022
Accountant Assistant
Geo Consultant
06.2017 - 03.2018
Charles Sturt University
Bachelors of Information Technology from Business Analysis
Deakin University
Diploma of Commerce from Commerce
Rockford Cambridge School
No Degree from Crash Course of Microsoft Office
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