Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tahj Ferguson

Molendinar,QLD

Summary

As a dedicated professional, I prioritise achieving tangible results by providing outstanding support tailored to meet customer requirements. My adeptness in managing concerns and defusing conflicts ensures the optimisation of customer satisfaction levels. With a robust foundation in customer relations and effective communication skills, I consistently uphold high standards of service delivery. I excel in maintaining organisation and reliability while efficiently handling diverse tasks, all while maintaining a positive outlook. I am eager to embrace additional responsibilities to contribute towards the attainment of team objectives.

Overview

2
2
years of professional experience

Work History

Community Support Worker

Rachelle Cooke
02.2024 - Current
  • Monitored my clients' progress to adjust treatment plans accordingly.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Facilitated community integration by organising social outings, recreational activities, and educational opportunities.
  • Developed strong rapport with my client by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.

Hospitality Worker

Collins Food Group
04.2022 - Current
  • Reduced risks by maintaining clean and organised work environment.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Trained newly hired employees on routine tasks and customer service.
  • Enhanced customer satisfaction by providing efficient service with a friendly demeanour.

Education

Bachelor of Education - Primary / Secondary

Southern Cross Univeristy
Gold Coast, QLD
11.2028

High School Diploma -

Aquinas College
Gold Coast, QLD
11.2023

Diploma of Business - Business Management

Barrington College
Gold Coast, QLD
05.2023

Skills

  • Exceptional customer service
  • Relationship Building
  • Team Leadership
  • Professional Appearance
  • Strong Work Ethic
  • Adaptable and Flexible
  • Cleanliness standards
  • Documentation proficiency
  • Individualized support
  • Patient Assessment
  • Life Skills Training
  • Behavioural support

Timeline

Community Support Worker

Rachelle Cooke
02.2024 - Current

Hospitality Worker

Collins Food Group
04.2022 - Current

Bachelor of Education - Primary / Secondary

Southern Cross Univeristy

High School Diploma -

Aquinas College

Diploma of Business - Business Management

Barrington College
Tahj Ferguson