Tahj Harvey
Bundaberg
Summary
Friendly and approachable with natural ability to create welcoming atmosphere. Possesses strong understanding of customer service principles and basic food and beverage preparation skills. Committed to providing excellent service and contributing positively to cafe environment.
Overview
3
3
years of professional experience
Work History
Cafe Assistant
Tom Quinn Cafe Bundaberg
03.2024 - 10.2024
- Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and thoroughly cleaned floors, facility, and equipment to adhere with company standards and procedures.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
- Continually improved personal performance by seeking feedback from supervisors and implementing suggestions for growth.
- Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
Fast Food Cook
Hungry Jack's
01.2022 - 01.2024
- Completed orders within established timeframes, meeting customer expectations for prompt service.
- Cooked menu items according to specified instructions.
- Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
- Collaborated with team members to ensure smooth workflow during peak hours, optimizing service efficiency.
- Adhered to strict health and safety guidelines, ensuring a sanitary kitchen space for staff and customers alike.
Education
Certificate I in Hospitality -
Salvation Army - Tom Quinn Cafe
Kepnock State High School
12-2021
Skills
- Food safety compliance
- Cleanliness maintenance
- Cash handling accuracy
- Espresso machine operation
- POS system operation
- Table setting
- Food preparation proficiency
- Food presentation
- Customer service
Timeline
Cafe Assistant
Tom Quinn Cafe Bundaberg
03.2024 - 10.2024
Fast Food Cook
Hungry Jack's
01.2022 - 01.2024
Certificate I in Hospitality -
Salvation Army - Tom Quinn Cafe
Kepnock State High School
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