Tahlia Bisset

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Trusted to train new staff.

● Washing, drying, and folding towels, using industrial machines.

● Keeping the client waiting areas, locker rooms, reception and sauna perfectly organised. This involves refilling water/tea jugs, supplying clean robes, restocking towels and organising reception stock.

● Changing over and cleaning client rooms. This includes setting up massage beds (cleaning and replacing towels), cleaning hot stones, setting up facial products, and stocking up hot towels for client usage.