Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tahlia Boase

Perth,WA

Summary

Experienced professional with a strong background in customer interactions and service solutions. Skilled in conflict resolution, communication, and problem-solving to ensure customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, focused on achieving results through efficient and empathetic service. Known for reliability and a proactive approach to meeting customer and organizational goals. Expertise in cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Experienced with providing compassionate and personal care to others. Utilizes strong interpersonal skills and adaptability to meet evolving needs of clients. Track record of building trust and fostering supportive environment.

Overview

4
4
years of professional experience

Work History

Humblebee Co

Brenda Cottom
02.2024 - Current
    • Greeted customers entering store and responded promptly to customer needs.
    • Used critical thinking to break down problems, evaluate solutions and make decisions.
    • Promoting the boutique through social media, events, and local advertising.
    • Skilled at working independently and collaboratively in a team environment.
    • Excellent communication skills, both verbal and written.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Stocked, tagged and displayed merchandise as required.

Carer

Nick Moody
09.2024 - Current
    • Built strong relationships with children to deliver emotional support and companionship.
    • Ensure the safety and well-being of the children during the journey to school and home.
    • Respond to any behavioural or safety concerns, de-escalating situations and seeking support if needed.
    • Communicate effectively with parents or guardians regarding any concerns or issues with the children.
    • Constantly monitor the children's behaviour to prevent potential accidents or safety hazards.
    • Work with the bus driver to ensure smooth operations and share information about the children's needs and any potential issues

Check Out Operator

Woolworths
03.2023 - 10.2024
    • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Helped customers complete purchases, locate items, and join reward programs.
    • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
    • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
    • Worked well in a team setting, providing support and guidance.

Babysitter

Families In The Community
01.2021 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Supported educational development by assisting with homework and school projects.

Education

Carine Senior High School

Skills

  • Problem solving skills
  • Excellent customer service
  • Excellent organizational skills
  • Reliability and punctuality
  • Adaptable and flexible
  • Emotional resilience
  • Active listening
  • Relationship building
  • Conflict resolution

Accomplishments

The store manager at Woolworths gave me an award because a customer went out of their way to recognise my customer service.

Timeline

Carer

Nick Moody
09.2024 - Current

Humblebee Co

Brenda Cottom
02.2024 - Current

Check Out Operator

Woolworths
03.2023 - 10.2024

Babysitter

Families In The Community
01.2021 - Current

Carine Senior High School

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Tahlia Boase