Tahlia Chapman

• Main point of communication between Doctors and Radiographers to streamline treatment action and meet time sensitive deadlines.

• Organisation of Department workflow in accordance of acuity of patients.

• Liaise with Nurses and patients of preparations required for scheduled procedures.

• Leadership and training of new employees.

• Ensure that sterile and non-sterile supplies are stocked and in working order.

• Assisted and liaised with multiple Allied health professionals including Physiotherapists, Dietitian's, Podiatrists Exercise Physiologists and Sports Doctors.

• Greeted guests at front desk as a positive first point of contact and engaged in pleasant conversations while managing check-in process.

• Documented confidential medical information, case histories and insurance details to facilitate smooth appointments and payment processing.

• Used clerical abilities to support needs of office staff and administrative team members.

• Provided in-depth information on various nutritional care plans to maximise options and paths to boosting health.

• Educated clients about long-term health benefits of balanced diets.

• Actively listened to customers' requests, confirming full understanding before addressing concerns.

• Increased customer satisfaction by resolving transport or website issues.