Tahlia Colbert
Modbury,SA
Summary
Organized Clerical Office Staff Member with a strong ability to streamline processes, enhancing productivity and efficiency. Skilled in data entry, record keeping, and schedule management. Excel at communication, time management, and problem-solving to support team objectives and office operations.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
Clerical Office Staff Member
RadiologySA
12.2025 - Current
- Processed patient records for imaging appointments and follow-ups.
- Managed scheduling of radiology services for optimal workflow.
- Communicated effectively with patients regarding procedures and instructions.
- Ensured compliance with health regulations and patient confidentiality protocols.
Bartender
A Day in The Gully
02.2026 - 02.2026
Administrative Assistant
Tapp Electrical
06.2025 - 12.2025
- Supported team by managing calendars and scheduling appointments efficiently.
- Maintained various online portals.
- Handled incoming communications, directing inquiries to appropriate staff members.
- Developed and executed social media campaigns across multiple platforms to enhance brand visibility.
- Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
- Achieved client satisfaction by prioritizing open communication throughout project stages.
Customer Experience Officer
Capital Group
12.2024 - 06.2025
- Facilitated resolution of complex customer inquiries, ensuring timely responses and satisfaction.
- Continuously evaluated competitor offerings to stay ahead of industry trends and maintain competitive advantage in the marketplace.
- Maintained up-to-date knowledge of company policies, products, and services to effectively address customer questions and concerns.
- Established strong rapport with customers through active listening, empathy, and clear communication skills.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded proactively and positively to rapid change.
Wine Sales Representative
Wines by Farquhar - Formally Dell’uva Wines
04.2018 - 04.2024
- Developed strong product knowledge to assist customers in selecting wines that meet their needs
- Provided exceptional customer service, addressing inquiries and enhancing overall shopping experience
- Managed order processing, shipment logistics, and invoicing to ensure timely delivery of products while maintaining excellent customer service standards.
- Increased wine sales by conducting engaging and informative product presentations for potential clients.
- Leveraged social media platforms to promote upcoming events and engage with a broader audience interested in fine wines.
- Participated in industry conferences and networking events to build professional connections and stay informed of emerging trends affecting the wine market.
Wine Sales Representative
Chateau Yaldara 1847 Wines
01.2022 - 01.2024
- Assisted clients in selecting wines tailored to their preferences and occasions, fostering satisfaction.
- Conducted product tastings and educational sessions to promote wine features and benefits effectively.
- Built strong relationships with customers, resulting in repeat business and positive referrals.
- Collaborated with marketing team to execute promotions that increased brand visibility and sales.
- Managed a diverse portfolio of wines, consistently meeting or exceeding monthly sales targets set by the company.
- Trained new sales representatives, resulting in more efficient team performance and improved customer service.
Customer Experience Officer
Seppeltsfield Wines
Seppeltsfield
01.2022 - 04.2022
- Developed strong relationships with customers through personalized service and product knowledge.
- Managed inventory levels and maintained stock organization for efficient distribution.
- Provided expert recommendations on wine pairings to enhance customer dining experiences.
- Attended industry events to stay informed about trends and competitor offerings in the market.
Education
Certificate III - Business Administration And Management
Executive Training Group
Certificate - Electrical Administration
Electrical How To
Skills
- Critical thinking
- Microsoft Office Suite
- Appointment scheduling
- Invoice processing
- Relationship building
- Content creation
- Photo and video editing
- Team leadership
- Beverage knowledge
- Social media marketing
- Beverage making
Timeline
Bartender
A Day in The Gully
02.2026 - 02.2026
Clerical Office Staff Member
RadiologySA
12.2025 - Current
Administrative Assistant
Tapp Electrical
06.2025 - 12.2025
Customer Experience Officer
Capital Group
12.2024 - 06.2025
Customer Experience Officer
Seppeltsfield Wines
01.2022 - 04.2022
Wine Sales Representative
Chateau Yaldara 1847 Wines
01.2022 - 01.2024
Wine Sales Representative
Wines by Farquhar - Formally Dell’uva Wines
04.2018 - 04.2024
Certificate III - Business Administration And Management
Executive Training Group
Certificate - Electrical Administration
Electrical How To