Tahlia Gallier
14/10/1999
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Business Manager
Keystar Autoworld
01.2018 - 01.2023
At Keystar I started working as a personal assistant to the Business Managers, I see the customers to receipt their deposits, sell and set up their insurances and print their finance documents and send them off to the bank to be settled. I also organise the customers old loans to be paid, and organise any refunds that need to be made. I also would send off Tax Invoices to Brokers and Banks for customers who were financing outside the dealership.
I was then trained to be a business manager and moved to my new role in 2021 where i would work with customers to find the best finance and insurance package for their needs as an integral part of the sales process. Quote sell, and prepare insurance and warranty products. Accurately prepare and submit finance and insurance related documentation. Liase with the lender throughout the application and settlement process. Maintain the finance log and accurately report figures. Receip deposits & finalise vehicle payments. Maintain compliance requirements and providing exceptional customer service
Receptionist
Holland & Holland Solicitors
12.2015 - 12.2017
- At Holland & Holland I was at the front desk, greeting customers and answering the phone and directing them to the appropriate person, I was also organising all mail in and out, and writing up emails, letter & Tax Invoices that my managers dictated
- I would also go out and about delivering documents and depositing cheques & cash to the bank.
Server/Barista
CJ Pastries
05.2014 - 10.2015
At CJ Pastries I would serve customers, make coffees, take payments and learned people skills by interacting with customers and how to organise my time so I could work efficiently..
Education
Business Administration
Brisbane North Institute of TAFE
10-2015
Jubilee Christian Collage Distance Education
11-2014
Skills Abilities
- Customer service,
- Customer Enquiries,
- Excellent verbal and written communication skills,
- Excellent organisational and time management skills,
- Excellent attention to detail,
- Eftpos,
- Barista,
- Large order preparation,
- Computer skills,
- Deliver and monitor a service to customers,
- Microsoft Word,
- Organising loans to be paid,
- Opening Files,
- Insurance quotes,
- Typing – 55.8 WPM, 99.3 % Accuracy,
- Operate office equipment,
- Write simple documents,
- Bookings,
- Excel,
- Good communication skills,
- Answering telephone,
- Organise schedules,
- Archiving files,
- Organising of finance documents,
- Filing,
- Personal Assistant,
- Receptionist,
- Organising refunds back to customers,
- Receipting customer payments,
- Mail in & Mail out,
- Generating Tax Invoices to be sent to Brokers & banks,
- Outside work – banking, document lodgements at court,
- Working with customers to find the best finance and insurance package for their needs as an integral part of the sales process,
- Quoting, selling, and preparing insurance and warranty products,
- Accurately preparing and submitting finance and insurance related documentation,
- Liasing with the lender throughout the application and settlement process,
- Maintaining the finance log and accurately reporting figures,
- Receipting deposits & finalizing vehicle payments,
- Maintaining compliance requirements,
- Providing exceptional customer service
Education Training Qualifications
- 2015, Cert III in Business Administration, Brisbane North Institute of TAFE
- 2014, Year 10 School Certificate, Jubilee Christian Collage Distance Education
- 2021, Cert 4 Finance, = REAA
Attributes
I am an energetic, happy person who enjoys new challenges, meeting new people trying new things
Personal Information
I have just moved to Perth from Brisbane so I am excited to look for new opportunities.
References
- Carolyn Hyndman, Character reference, +61 468 419 392
- Dane Thompson, Work reference, +61 413 295 099
Timeline
Business Manager
Keystar Autoworld
01.2018 - 01.2023
Receptionist
Holland & Holland Solicitors
12.2015 - 12.2017
Server/Barista
CJ Pastries
05.2014 - 10.2015
Business Administration
Brisbane North Institute of TAFE
Jubilee Christian Collage Distance Education
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