Tahlia Hey
West Launceston,Tasmania
Summary
Accomplished Veterinary Nurse with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Language
Work History
Emergency Veterinary Nurse
Animal Emergency Hospital Launceston
12.2023 - Current
- Triage incoming patients to determine treatment needs and urgency of care.
- Increased client satisfaction by addressing concerns and answering questions regarding their pets' health and treatment options.
- Support veterinarians in conducting emergency surgeries on various species with precision and accuracy.
Veterinary Nurse / Team Leader
Mowbray Vet Clinic
10.2020 - Current
- Promoted to a Team Leader / Supervisor role in August 2022.
- Provide coordination and guidance to the Mowbray team and clients to ensure the smooth running on the day-to-day operations.
- Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
Veterinary Nurse
Greencross Vet
02.2016 - 10.2020
- Completed Certificate 4 in Veterinary Nursing
- Educated pet owners on proper animal care practices, contributing to healthier pets and stronger owner-animal bonds.
- Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anaesthesia administration was safe and effective.
Crew member
McDonald's
04.2015 - 02.2017
- Worked overnight shifts that included working long hours and carrying a large workload due to the limited staff rostered.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Floor assistant, Cashier
Big W
06.2013 - 04.2015
- Demonstrated strong multitasking skills while balancing tasks such as stocking shelves, assisting customers, and operating cash registers when necessary.
- Efficiently handled high-pressure situations during busy periods, ensuring seamless service for all customers on the floor.
School based trainee Veterinary Nurse
Greencross Vet
09.2013 - 10.2014
- Completed Certificate 2 in Animal Studies.
- Enhanced patient care by assisting veterinarians with surgical procedures and treatments.
Education
Certificate 4 in Veterinary Nursing -
01.2020
High School Diploma -
12.2015
- Certificate 3 in Fitness
- Certificate 2 in Workplace Practices
- Certificate 2 in Animal Studies
Skills
- Customer service
- Fast learner
- Motivated and hard working
- High attention to detail
- Work well independently
- Work well under pressure
Accomplishments
Promotion: Team Leader, Mowbray Vet Clinic, 08/2022
References
- Dr. Carolynn Evans, Colleague - Veterinarian, 0428 144 766, walshvet2001@hotmail.com
- Bree Calder, Colleague - Vet Nurse, 0432 386 522, tl1@mowbrayvet.com.au
Certification
- Certificate 3 in Fitness
- Certificate 2 in Workplace Practices
- Certificate 2 in Animal Studies
- Certificate 4 in Veterinary Nursing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Work-life balanceCompany CultureCareer advancement4-day work weekTimeline
Emergency Veterinary Nurse - Animal Emergency Hospital Launceston
12.2023 - Current
Veterinary Nurse / Team Leader - Mowbray Vet Clinic
10.2020 - Current
Veterinary Nurse - Greencross Vet
02.2016 - 10.2020
Crew member - McDonald's
04.2015 - 02.2017
School based trainee Veterinary Nurse - Greencross Vet
09.2013 - 10.2014
Floor assistant, Cashier - Big W
06.2013 - 04.2015
Open Colleges NSW - Certificate 4 in Veterinary Nursing,
Woodcrest State College - High School Diploma,
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