Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Additional Information
Timeline
StoreManager

Tahlia Lavryssen

Mooroopna,Vic

Summary

I am a hardworking individual with expert team leadership, planning and organizational skills built during a successful career. During my career I have equipped employees to independently handle daily functions and meet customer needs. I am a diligent trainer with exceptional management abilities and results-driven approach.

Overview

10
10
years of professional experience

Work History

Department Supervisor

Bunnings Warehouse
Shepparton, Victoria
07.2024 - Current

Enhanced department efficiency by streamlining processes and
implementing new strategies.

Reduced employee turnover rate through effective communication, regular
feedback, and fostering a positive work environment.

Increased customer satisfaction by addressing concerns promptly and
implementing improvements based on feedback.

Mentored junior staff members to develop their skills and advance within the
company, increasing overall productivity and team performance.

• Run and put away stock.

Loans Officer

GMCU
06.2023 - 06.2024
  • Improved loan processing efficiency by streamlining application procedures and documentation requirements.
  • Negotiated favourable loan terms with borrowers, increasing overall profitability for the company.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
  • Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.

Store Manager

Platypus Shoes
05.2021 - 06.2023
  • Managed inventory control, cash control, completed point of sales and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

Assistant Manager

Bras N Things
01.2020 - 05.2021
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.

Casual Team Member

Cotton On Group
05.2018 - 05.2021
  • Rotated merchandise and displays to feature new products and promotions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Casual Team Member

Jeff Young Shoes
06.2016 - 04.2018
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Casual Team Member

Bakers Delight
03.2015 - 01.2016
  • Cultivated warm relationships with regular customers.
  • Explained items and suggested appropriate options for food allergy concerns.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

High School Diploma -

Wanganui Park Secondary College
Shepparton, VIC
10.2016

Skills

  • Communication skills
  • Team Leadership
  • Accurate Cash Handling
  • Manage Budgets
  • Time Management
  • Inventory Management
  • Staff Management
  • Organisational Skills
  • Customer Service
  • Staff Training

Accomplishments

  • Helping create Platypus Shoes first merchandising manual which was rolled out in all stores (Aus/NZ
  • Collaborated with team of 15 in the development of creating a better living space for the elderly with in a small village in Thailand.

Additional Information

Chloe Carbis

Mobile: 0448 060 625

Email: Chloe.Carbis809@icloud.com

Ash Young

Mobile: 0425 219 818

Email: Ash.Young@live.com

Additional Information

  • COVID-19 Vaccination
  • Australian Citizen
  • Drivers License

Timeline

Department Supervisor

Bunnings Warehouse
07.2024 - Current

Loans Officer

GMCU
06.2023 - 06.2024

Store Manager

Platypus Shoes
05.2021 - 06.2023

Assistant Manager

Bras N Things
01.2020 - 05.2021

Casual Team Member

Cotton On Group
05.2018 - 05.2021

Casual Team Member

Jeff Young Shoes
06.2016 - 04.2018

Casual Team Member

Bakers Delight
03.2015 - 01.2016

High School Diploma -

Wanganui Park Secondary College
Tahlia Lavryssen