Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Additional Information
Timeline
StoreManager

Tahlia Lavryssen

Mooroopna,Vic

Summary

I am a hardworking individual with expert team leadership, planning and organizational skills built during a successful career. During my career I have equipped employees to independently handle daily functions and meet customer needs. I am a diligent trainer with exceptional management abilities and results-driven approach.

Overview

10
10
years of professional experience

Work History

Department Supervisor

Bunnings Warehouse
Shepparton, Victoria
07.2024 - Current

Enhanced department efficiency by streamlining processes and
implementing new strategies.
•
Reduced employee turnover rate through effective communication, regular
feedback, and fostering a positive work environment.
•
Increased customer satisfaction by addressing concerns promptly and
implementing improvements based on feedback.
•
Mentored junior staff members to develop their skills and advance within the
company, increasing overall productivity and team performance.
•
• Run and put away stock.

Loans Officer

GMCU
Shepparton, VIC
06.2023 - 06.2024
  • Improved loan processing efficiency by streamlining application procedures and documentation requirements.
  • Negotiated favourable loan terms with borrowers, increasing overall profitability for the company.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
  • Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.

Store Manager

Platypus Shoes
05.2021 - 06.2023
  • Managed inventory control, cash control, completed point of sales and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

Assistant Manager

Bras N Things
01.2020 - 05.2021
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.

Casual Team Member

Cotton On Group
Shepparton, VIC
05.2018 - 05.2021
  • Rotated merchandise and displays to feature new products and promotions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Casual Team Member

Jeff Young Shoes
Shepparton, VIC
06.2016 - 04.2018
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Casual Team Member

Bakers Delight
Shepparton, VIC
03.2015 - 01.2016
  • Cultivated warm relationships with regular customers.
  • Explained items and suggested appropriate options for food allergy concerns.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

High School Diploma -

Wanganui Park Secondary College
Shepparton, VIC
10.2016

Skills

  • Communication skills
  • Team Leadership
  • Accurate Cash Handling
  • Manage Budgets
  • Time Management
  • Inventory Management
  • Staff Management
  • Organisational Skills
  • Customer Service
  • Staff Training

Accomplishments

  • Helping create Platypus Shoes first merchandising manual which was rolled out in all stores (Aus/NZ
  • Collaborated with team of 15 in the development of creating a better living space for the elderly with in a small village in Thailand.

Additional Information

Chloe Carbis

Mobile: 0448 060 625

Email: Chloe.Carbis809@icloud.com

Ash Young

Mobile: 0425 219 818

Email: Ash.Young@live.com

Additional Information

  • COVID-19 Vaccination
  • Australian Citizen
  • Drivers License

Timeline

Department Supervisor

Bunnings Warehouse
07.2024 - Current

Loans Officer

GMCU
06.2023 - 06.2024

Store Manager

Platypus Shoes
05.2021 - 06.2023

Assistant Manager

Bras N Things
01.2020 - 05.2021

Casual Team Member

Cotton On Group
05.2018 - 05.2021

Casual Team Member

Jeff Young Shoes
06.2016 - 04.2018

Casual Team Member

Bakers Delight
03.2015 - 01.2016

High School Diploma -

Wanganui Park Secondary College
Tahlia Lavryssen