Summary
Overview
Work History
Education
Skills
References
Timeline
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Tahlia Lewiston

Oran Park,NSW

Summary

Driven and adaptable business professional with a proven track record of progressive growth within a franchise organisation. Starting as a salesperson and advancing through roles including 2IC Manager, Proprietor, and now with the franchisor, I bring a deep understanding of operational dynamics and leadership across multiple levels of the business. My commitment to continuous learning and self-improvement has consistently fueled career advancement and contributed to the company’s success. Passionate about fostering growth, building teams, and driving innovation through strategic insight and hands-on experience.

Overview

11
11
years of professional experience

Work History

Business Development Manager

Harvey Norman
Homebush West
03.2024 - 07.2025
  • Directed and coordinated products, pricing, and sales activities.
  • Determined business development opportunities, both short-term and long-term, and implemented effective strategies to increase sales and market share.
  • Forecasted inventory for planned promotional activity and reviewed weekly for unplanned market activity to ensure consistent productive stock levels.
  • Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
  • Coordinated, conducted, and controlled meetings with lead proprietors and committee members to report on category results. And collaborate, and review current strategies and changes within the market.
  • Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
  • Collaborated with marketing team members to design promotional materials and campaigns for target markets.
  • Identified potential suppliers, built relationships, and negotiated trading terms.
  • Attended tradeshows and conferences to network with potential suppliers.
  • Fostered long-term partnerships with key industry players to enhance market presence.
  • Collaborated with internal teams for successful execution of projects.
  • Delivered presentations to senior management and stakeholders to report on progress and results.

Proprietor

Harvey Norman
Fyshwick, ACT
03.2023 - 02.2024
  • Managed daily store operations and ensured compliance with company policies.
  • Trained new staff on product knowledge and customer service techniques.
  • Oversaw inventory management and maintained stock levels on the sales floor.
  • Assisted customers with product selections and resolved inquiries effectively.
  • Coordinated promotional displays to enhance product visibility and customer engagement.
  • Implemented visual merchandising strategies to create an appealing shopping environment.
  • Developed and implemented business strategies to increase sales and profits.
  • Conducted performance reviews with employees in order to identify areas of improvement as well as recognize outstanding achievements.
  • Researched similar businesses to determine competitive advantages.
  • I met and collaborated with business partners to ensure I maintained the number 1 market share position within the local market.

2IC Manager

Harvey Norman
Caringbah, NSW
04.2022 - 02.2024
  • Assisted in managing daily store operations and staff scheduling.
  • Supported team in achieving sales targets through effective merchandising.
  • Trained new employees on product knowledge and customer service standards.
  • Coordinated inventory management and stock replenishment processes.
  • Communicated with suppliers to ensure timely delivery of products.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Maintained store presentation to align with branding guidelines.
  • Collaborated with management to implement promotional strategies effectively.
  • Managed daily activities within the department according to deadlines.
  • Collaborated with team members to identify solutions to problems.

2IC Manager

Harvey Norman
Caringbah, NSW
09.2020 - 03.2022
  • Assisted in managing daily store operations and staff scheduling.
  • Supported team in achieving sales targets through effective merchandising.
  • Trained new employees on product knowledge and customer service standards.
  • Coordinated inventory management and stock replenishment processes.
  • Communicated with suppliers to ensure timely delivery of products.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Maintained store presentation to align with branding guidelines.
  • Collaborated with management to implement promotional strategies effectively.
  • Managed daily activities within the department according to deadlines.
  • Collaborated with team members to identify solutions to problems.

Personal Assistant

Harvey Norman
Caringbah, NSW
03.2020 - 09.2020
  • Managed scheduling and calendar for Properitor at Harvey Norman Caringbah.
  • Assisted in organizing meetings and preparing agenda materials for team discussions.
  • Maintained filing systems and ensured documents were easily accessible to team members.
  • Handled correspondence, including emails and phone calls, with customers and Suppliers.
  • Collaborated with team members to improve workflow processes within the office environment.
  • Maintained confidential files related to personnel records or other sensitive information.

Salesperson

Harvey Norman
Marion, SA
10.2018 - 08.2019
  • Assisted customers in selecting products and understanding features.
  • Maintained product displays to ensure a visually appealing shopping environment.
  • Processed sales transactions accurately and efficiently at the point of sale.
  • Collaborated with team members to achieve daily sales targets and promotions.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Kept inventory organized and reported stock levels to management regularly.

Owner

Establishment Dance Company
Shellharbour, NSW
01.2015 - 12.2018
  • Managed daily operations of dance classes and events.
  • Developed marketing materials to promote upcoming performances and workshops.
  • Coordinated schedules for instructors and students to optimize class attendance.
  • Oversaw financial transactions and maintained accurate records for the studio.
  • Implemented safety protocols to ensure a secure environment for all participants.
  • Maintained relationships with existing clients by providing superior customer service.
  • Ensured compliance with local, state, and federal regulations.

Salesperson

Harvey Norman
Warrawong, NSW
10.2016 - 08.2018
  • Assisted customers in selecting products and understanding features.
  • Maintained product displays to ensure a visually appealing shopping environment.
  • Processed sales transactions accurately and efficiently at the point of sale.
  • Collaborated with team members to achieve daily sales targets and promotions.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Kept inventory organized and reported stock levels to management regularly.

Education

Bachelor of Commerce - Human Resources Management

University of Wollongong
Wollongong, NSW
01-2014

Skills

  • Business development
  • Sales forecasting
  • Inventory Management
  • Supplier relationship management
  • Strategic planning
  • Effective communication
  • Problem solving
  • Team collaboration
  • Presentation skills

References

References available upon request.

Timeline

Business Development Manager

Harvey Norman
03.2024 - 07.2025

Proprietor

Harvey Norman
03.2023 - 02.2024

2IC Manager

Harvey Norman
04.2022 - 02.2024

2IC Manager

Harvey Norman
09.2020 - 03.2022

Personal Assistant

Harvey Norman
03.2020 - 09.2020

Salesperson

Harvey Norman
10.2018 - 08.2019

Salesperson

Harvey Norman
10.2016 - 08.2018

Owner

Establishment Dance Company
01.2015 - 12.2018

Bachelor of Commerce - Human Resources Management

University of Wollongong
Tahlia Lewiston