Multitasker with problem-solving and organizational skills who is reliable and a dedicated team player with hardworking and resourceful approach; effective and committed to learning and developing skills.
Overview
2
2
years of professional experience
Work History
Work Experience as Assistant Florist
Mount Isa Florist
03.2023 - 04.2023
Adapted to new concepts and situations efficiently.
Processed customer orders and payments via telephone and in-store.
Kept work area clean and organized.
Assisted in social media marketing for the business to drive engagement and customer interest.
Customer Service Officer
Bunnings Warehouse
01.2021 - 01.2022
Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Helped large volume of customers with a focus on customer satisfaction through improving service.
Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Maintained clean, orderly isles and checkout areas.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Assisted in training new hires, sharing best practices for delivering outstanding customer experiences consistently.
Replenished stock on shelves.
Work Experience as Vet Helper
Copper City Vet Clinic
03.2021 - 04.2021
Maintained sanitary kennels and work space around the clinic.
Followed supervisor instructions to complete tasks on time.
Performed manual labor and needed tasks to help teams accomplish goals and operate smoothly.
Observed team and the processes and techniques used to further my knowledge.
Customer Service Advisor (AO3) Permanent part-time at Queensland Government - Department of Transport and Main Roads, Mount IsaCustomer Service Advisor (AO3) Permanent part-time at Queensland Government - Department of Transport and Main Roads, Mount Isa