Tahlia Mitchell
Elizabeth,SA
Summary
Thirteen years of experience in client relationship management and salon operations, demonstrating expertise in business promotion, inventory management, and team leadership. Proven ability to enhance operational efficiency and drive customer satisfaction. Seeking to leverage strong communication and problem-solving skills in a support worker role, with a focus on the disability sector.
Overview
14
14
years of professional experience
Work History
Freelance Hairdresser
Hair by T.M
, Australia
01.2021 - Current
- Experienced Freelance Hairdresser providing professional mobile hair cutting and styling services for men, women, and children.
- Skilled in thorough client consultations to understand individual needs and preferences.
- Offers expert advice on hair management and styling.
- Actively promotes business through strategic social media engagement, including responding to client questions and managing bookings via all social media platforms and email.
Hair Stylist
Blush Hair Make-Up Beauty
Adelaide, Australia
01.2012 - 02.2025
- Experienced Hairstylist and Makeup Artist with 13 years of intermittent, on-demand service for Blush Hair Make-up Beauty.
- Proficient in delivering diverse styling solutions for weddings and special events in a mobile setting.
- Expertise includes intricate hairstyling, professional makeup application, and exceptional client service.
Salon Manager
Hairline
Salisbury East, Australia
04.2016 - 03.2021
- Dedicated Salon Manager with a decade of experience in all aspects of salon operations, including expert hair cutting and styling for men, women, and children.
- Adept at inventory management, expense tracking, and strategic business promotion through social media marketing.
- Demonstrated success in achieving KPIs through targeted initiatives and upselling.
- Proficient in onboarding, training, and overseeing employee performance, while providing personalised beauty consultations and recommendations based on client analysis.
Apprentice Hairdresser
Wild Willow
St Agnes, Australia
01.2015 - 01.2016
- Dedicated Apprentice Hairdresser with a strong foundation in basic styling, including blow-drying and curling, for regular clientele.
- Provided essential support to senior hairdressers in cutting, coloring, and styling, contributing to efficient salon operations.
- Actively participated in color application and preparation, while also studying advanced hair techniques.
- Demonstrated exceptional customer service by managing phone inquiries, scheduling appointments, and assisting walk-in clients.
- Provided personalised consultations on current trends and hair maintenance, building lasting client relationships.
- Educated clients on product usage and self-care practices.
- Maintained a clean and organised salon environment.
Education
Certificate III - Individual support disability
Enhance Training
Suite 4 224 Glen Osmond Road FULLARTON SA 506307-2026
Certificate III - Hairdressing
TAFE SA
AdelaideCertificate II - Hairdressing
TAFE SA
ElizabethCertificate III - Beauty Service
TAFE SA
ElizabethSkills
- Interpersonal skills
- Problem solving
- Service orientation
- Poise under pressure
- Staff training
- Quality assurance
- Inventory control
- Time management
- Conflict resolution
- Onboarding
- Quick learning
- Customer service excellence
- Customer loyalty
- Relationship management
References
- Natalie Stinton, Blush Hair Makeup Beauty, 0417 859 102
- Jodie Mitchell, Previous Owner - Hairline, 0408 772 425
Timeline
Freelance Hairdresser
Hair by T.M
01.2021 - Current
Salon Manager
Hairline
04.2016 - 03.2021
Apprentice Hairdresser
Wild Willow
01.2015 - 01.2016
Hair Stylist
Blush Hair Make-Up Beauty
01.2012 - 02.2025
Certificate III - Individual support disability
Enhance Training
Certificate III - Hairdressing
TAFE SA
Certificate II - Hairdressing
TAFE SA
Certificate III - Beauty Service
TAFE SA
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