Summary
Overview
Work History
Education
Skills
Timeline
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Tahlia Morgan

Albany Creek

Summary

I am a competent, highly organised and a confident individual with an enthusiastic and proactive approach to work. I am proficient with excellent written and verbal communication skills and have the ability to control inventories, appointment schedules, and customer communications. I offer high level of motivation and long-term commitment.

Overview

1
1
year of professional experience

Work History

Sales Administrator & Executive Assistant

Tamara Lee - Ray White Ashgrove
01.2024 - 04.2024
  • Managed a diverse array of administrative tasks to enable the director to focus on higher-level responsibilities.
  • Main point of contact for all vendors/solicitors/purchasers answering any queries/concerns they had.
  • Ordered signboards, brochures, DLs for each property campaign.
  • Organised/monitored all property photography, videography, scripts, online enquiries and reviews.
  • Delegated specific tasks to colleagues.
  • Prepared listing folders for any upcoming appraisal appointments.
  • Created/Finalised form 6s, entry notices, blank contracts/signed contracts, auction contracts.
  • Monitored calender entries, send calender invites/ organised vendor/buyer meetings.
  • Helped prepare reports and presentations for internal or client-related use.
  • Scheduled office meetings and client appointments.
  • Advertised client properties through REA, Domain, social media - Instagram.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Created property marketing invoices/ contact distribution lists/ canned responses/ SMS, email/ vendor reports through VaultRE.
  • Add new properties/contacts in VaultRE.
  • Each week checking in on both vendors and buyers from the beginning of a campaign to settlement.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.

Receptionist & Sales Admin/ Pm Support

Ray White Ashgrove
05.2023 - 01.2024
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Scheduled office meetings and client appointments for staff teams.
  • Advertised client properties through REA, Domain, social media - Instagram.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Trust receipted deposits/ property marketing.
  • Created property marketing invoices/ contact distribution lists/ canned responses/ SMS, email/ vendor reports through VaultRE.
  • Add new properties/contacts in VaultRE.
  • Processed new property managements/ pm referrals.
  • Have keys/documents scanned and available for ingoing tenants.
  • Signed keys in and out for any trades.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.

Receptionist & Property Management Support

Space Property
02.2023 - 04.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Filtered through property applications & request any information needed.
  • Made sure all keys/ documents were ready for ingoing tenants.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Retail

Glassons Clothing Store
11.2022 - 02.2023
  • Tagged and prepared new merchandise for retail sales.
  • Monitored merchandising, organization and appearance of wholesale and retail counters.
  • Improved customer satisfaction by providing timely and efficient retail support services.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Communicated with store employees to maintain conditions and appearance of retail area.

Education

Nambour State College
Sunshine Coast, QLD
2021

Skills

  • Being reliable, honest, and maintaining confidentiality when necessary
  • Treating colleagues with courtesy, kindness, and consideration
  • Ability to to work independently as well as collaborate and work within a team environment
  • Building and maintaining relationships with individuals in various professional settings
  • Skillfully integrating feedback to continuously improve presentation skills
  • Demonstrating initiative, taking responsibility, and motivating others when necessary
  • Efficiently managing tasks and priorities to meet deadlines and deliver results
  • Being flexible and able to thrive in various situations or environments
  • Collaboration and cooperation with colleagues to achieve common goals
  • Willingness to learn and adapt to new technologies and systems
  • Maintaining order and structure in work processes, schedules, and documentation

Timeline

Sales Administrator & Executive Assistant

Tamara Lee - Ray White Ashgrove
01.2024 - 04.2024

Receptionist & Sales Admin/ Pm Support

Ray White Ashgrove
05.2023 - 01.2024

Receptionist & Property Management Support

Space Property
02.2023 - 04.2023

Retail

Glassons Clothing Store
11.2022 - 02.2023

Nambour State College

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