Tahlia O'Malley
Curlewis,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Optical Dispenser
Specsavers
09.2023 - Current
- Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
- Provided support to store management by assisting with staff training, ensuring that new hires were knowledgeable of products and services offered.
- Assisted coworkers with complex cases, sharing expertise in lens materials, coatings, tints, and other optical options available to suit specific requirements.
- Collaborated with optometrists to ensure accurate prescription fulfillment and optimal visual outcomes for customers.
- Educated clients on proper eyewear care techniques, prolonging the lifespan of their glasses or contact lenses.
Cashier
Harvey Norman
01.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Dog Bather/Groomer
My Dog Groomer
03.2022 - 09.2022
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.
- Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Demonstrated efficiency in managing multiple appointments simultaneously while maintaining high-quality results.
- Observed animal behaviour during bathing sessions, reporting any concerns or issues to management promptly.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
Education
Certificate III - Animal Care And Services
The Gordon Tafe
Geelong, VIC11.2024
Skills
- Communication and Interpersonal Skills
- Sales and upselling aptitude
- Visual acuity testing
- Scheduling appointments
- Optical Equipment Operation
- Customer Service
- Computer Skills
- Retail Sales
Timeline
Optical Dispenser
Specsavers
09.2023 - Current
Cashier
Harvey Norman
01.2023 - 10.2023
Dog Bather/Groomer
My Dog Groomer
03.2022 - 09.2022
Certificate III - Animal Care And Services
The Gordon Tafe
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