Tahlia Perzuck
Melbourne,VIC
Summary
I am a second year Bachelor of Law/Arts student at Monash University with over four years of customer service experience in the retail and hospitality industries.
Overview
6
6
years of professional experience
Work History
Waitstaff
Rustica Sourdough Bakery Cafe
11.2023 - Current
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
- Maximized sales opportunities by upselling premium menu items.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
Waitstaff/Bartender
Ohana Woodfired Pizza
03.2023 - Current
- Increased customer satisfaction by providing excellent, personalised service.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training.
- Managed cash handling duties responsibly.
VCE Tutor
Self-employed Tutor
01.2023 - 11.2023
- Enhanced students' understanding of VCE History Revolutions through weekly tutorials, adapting to their individual learning styles.
- Promoted critical thinking skills through collaborative problem solving questions and reinforcement of complex concepts.
- Student received a 45 study score in the subject.
Retail Assistant
General Pants Group
11.2019 - 01.2022
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Cook/Front of House
KFC
05.2020 - 06.2021
- Operated in a high-paced kitchen environment, ensuring consistent food quality and maintaining safety protocols.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Coach (Basketball)
Ormond Jets Basketball Association
04.2018 - 04.2019
- Foster an interest in basketball for a team of under 9s, creating a fun and inclusive environment.
- Enhanced team performance by developing and implementing effective coaching strategies.
- Managed practice schedules, and communicated game schedules to parents.
Education
Bachelor of Law/Arts - History
Monash University
Melbourne, VIC11.2028
Skills
- Oral communication
- Excellent writing skills
- Computer skills (Microsoft Office)
- Organisation
Accomplishments
98.7 ATAR
Perfect score of 50 in History: Revolutions
2020 Debating Award, 2021 Debating Association of Victoria finals
Timeline
Waitstaff
Rustica Sourdough Bakery Cafe
11.2023 - Current
Waitstaff/Bartender
Ohana Woodfired Pizza
03.2023 - Current
VCE Tutor
Self-employed Tutor
01.2023 - 11.2023
Cook/Front of House
KFC
05.2020 - 06.2021
Retail Assistant
General Pants Group
11.2019 - 01.2022
Coach (Basketball)
Ormond Jets Basketball Association
04.2018 - 04.2019
Bachelor of Law/Arts - History
Monash University
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