Summary
Overview
Work History
Education
Skills
Cover Letter
Education Training
Attributes
References
Timeline
Generic
Tahlia Robson

Tahlia Robson

Fletcher,NSW

Summary

I am seeking a Part time position within your company. My previous position as a Sales Assistant within a retail outlet with a sound employment history of 13 years has broaden my knowledge and expanded my interest in Customer service.

Overview

12
12
years of professional experience

Work History

Supervisor/step in Manager

Best and Less
05.2016 - 02.2021
  • Visual merchandising, Supervisor, Continue of cashier duties, Management step ups

Assistant store manager

Best and Less
11.2014 - 02.2016
  • Cashing back draws daily, Calculating total earnings from the previous day, Filling out and completing bank deposit bags, Managing small groups, Work place safety, Consistently meeting sales goals, Trained new staff and developed existing staff in role, Retail merchandising with high standards

Sales Assistant

Best and Less
05.2009 - 11.2014
  • Register Operator, Excellent Customer service and problem solving, Telephone enquiries and customer orders, Working within and team focused environment, Daily targets ( Sales, Add ons, traffic %, conversion % ), Completed Cert II/III in Retail, Begun enrolment and application of management program, Accurate cash handling (daily banking ), Store refurbs/openings

Education

Year 10 -

Medowie Christian School
Port Stephens, NSW

Skills

  • Schedule development
  • Data Analytics
  • Staff Management
  • Strategic Planning
  • Inventory Control
  • Processes and procedures
  • Employee Motivation
  • Training and mentoring

Cover Letter

Dear Sir/Madam I am applying for a role in your company, Advertised on Seek Australia. I would like the opportunity to utilize my skills and grow within this business. I am currently a stay at home mother to a 4 year old and a 1 year old and have been doing this for two years. I’d need a healthy work life balance with my children and am keen to get back into the work force slowly. I believe I am achievement orientated and have a team focus. I am commitment to drive the business forward. I am stable, reliable, very motivated and have a strong eye for detail. As an experienced retail professional with a sound employment history spanning 13 years, I have proven my ability to make sound decisions. My time management is excellent and I work equally well within a team and autonomously. In addition, my communication skills, both written and verbal are outstanding. As an approachable individual I offer effective and positive customer service. I have been trained and developed a strong ability to engage with both internal and external customers enabling me to create "win win" situations. I have cultivated positive and enduring relationships, and I am able to handle inquires and provide a professional level of service with a diverse clientele based on my outstanding communication and interpersonal skills. Aside from my retail qualifications (cert II - IIII) and in store training modules, I have always had a very strong work ethic and like to make a difference on a daily basis for both my customers and my team. I have a caring loving personality and I think I would suit a role within this company because I take every task as a personal challenge to succeed. I am keen to take my expression of interest further with the prospect of advancing my career with you and I can definitely commit for the long term. A copy of my resume is enclosed for your consideration. Yours sincerely, Tahlia Robson

Education Training

  • Certificate II/III in retail
  • 10 years cashier experience
  • Service supervisor
  • Future leader Program Cert IIII (Best and Less recognized)

Attributes

  • Passionate
  • Committed to one business for 13 years
  • Able to solve problems in busy peek periods
  • Flexible and punctual
  • High attention to detail in all areas
  • Retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories.
  • Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products.

References

  • Jaida Kupenga, Best and Less, Maitland, 02 4934 8207

Timeline

Supervisor/step in Manager

Best and Less
05.2016 - 02.2021

Assistant store manager

Best and Less
11.2014 - 02.2016

Sales Assistant

Best and Less
05.2009 - 11.2014

Year 10 -

Medowie Christian School
Tahlia Robson