People-orientated and self-motivated assistant manager eager to expand horizons. Seeking an opportunity to apply my real estate training and successful customer service background to a real estate career.
Overview
5
5
years of professional experience
Work History
Assistant Manager - Retail
Just Jeans
11.2023 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Receptionist
Lexus
02.2019 - 11.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Retail Assistant - Part Time
Just Jeans
05.2021 - 11.2023
Used POS system to process sales, returns, online orders, and gift card activations.
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Demonstrated flexibility by adapting to various roles within the retail environment as needed.