Tahlia Wood
Werribee,VIC
Summary
Experienced house cleaner specializing in effective communication and customer service. Proven ability to implement tailored cleaning strategies while adhering to strict sanitization protocols, ensuring a high level of client satisfaction.
Overview
8
8
years of professional experience
Work History
House Cleaner
self employed
Geelong, Vic
03.2025 - Current
- Cleaned residential spaces using appropriate tools and cleaning products.
- Developed customized cleaning plans based on client preferences and needs.
- Maintained high standards of cleanliness in all assigned areas.
- Communicated effectively with clients to ensure satisfaction with services provided.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
Barista
McDonalds
Lara, Vic
09.2018 - 10.2022
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness of work area and equipment throughout shifts.
- Assisted customers with menu selections and answered product questions.
- Operated espresso machines and other coffee-making equipment efficiently.
Customer Service Cashier
McDonalds
Lara, Vic
09.2018 - 10.2022
- Processed customer transactions efficiently and accurately at a fast-paced service environment.
- Assisted customers with menu selections and special requests to enhance their experience.
- Maintained cleanliness and organization of the cashier area for a welcoming atmosphere.
- Handled cash register operations, including balancing cash drawers at shift end.
- Collaborated with team members to ensure smooth service during busy periods.
- Addressed customer inquiries and resolved issues promptly to maintain satisfaction levels.
- Trained new staff on cash handling procedures and customer service standards effectively.
- Followed food safety guidelines to ensure compliance with health regulations consistently.
Apprentice Hairdresser
Acorns
Lara, Vic
02.2020 - 11.2021
- Assisted senior stylists with haircuts and styling techniques.
- Maintained cleanliness of workstations and salon equipment.
- Communicated with clients to understand their hair care needs.
- Prepared and mixed hair color for various treatments.
- Conducted shampooing and conditioning services for clients.
- Supported retail product displays and assisted customers with selections.
- Maintained cleanliness and hygiene in the salon at all times.
Education
High School Diploma -
Lara Secondary College
Lara, VIC12-2021
Certificate III Hairdressing
The Gordon
Geelong, VIC08-2021
Certificate II Salon Assistant
The Gordon
Geelong, VIC08-2020
Skills
- Cleaning protocols
- Sanitization techniques
- Customer relationship management
- Attention to detail
- Effective communication
- Waste management
- Reliability and punctuality
- Sweeping and mopping
Timeline
House Cleaner
self employed
03.2025 - Current
Apprentice Hairdresser
Acorns
02.2020 - 11.2021
Barista
McDonalds
09.2018 - 10.2022
Customer Service Cashier
McDonalds
09.2018 - 10.2022
High School Diploma -
Lara Secondary College
Certificate III Hairdressing
The Gordon
Certificate II Salon Assistant
The Gordon