Tahlie Jeary
Kilsyth,VIC
Summary
Dynamic Library Technician at Aquinas College with strong organisational skills and a commitment to enhancing community engagement. Successfully implemented data management systems and developed engaging library programs, improving resource accessibility and user satisfaction. Known for effective communication and responsiveness to challenges, fostering a welcoming environment for all patrons.
Library professional with proven track record in organizing and maintaining collections, assisting patrons, and utilizing cataloguing systems. Adept in collaborating within teams to enhance library services and adapt to evolving needs. Strong skills in information management, customer service, and technology utilization. Known for reliability, efficiency, and results-driven approach.
Efficiently managed library catalogue and facilitated user access to resources, demonstrating knack for improving system organization. Proven ability to utilize cataloguing and customer service skills to enhance user experience and support library operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Library Technician
Aquinas College
02.2023 - Current
- Organized library materials and maintained accurate cataloguing systems.
- Assisted students and staff with inquiries and provided research support.
- Conducted inventory assessments to ensure resource availability.
- Collaborated with staff to develop engaging library programs for students.
- Evaluated library services and recommended improvements based on user feedback.
- Assisted patrons in locating materials, enabling them to conduct research more effectively.
- Participated in staff meetings, contributing valuable input towards improvement of library services and operations.
- Ensured a welcoming environment by maintaining clean and orderly spaces within the library.
- Processed incoming materials efficiently, expediting their availability for patron use.
- Provided technical support to patrons using computers, printers, and other equipment within the facility.
- Managed multiple classes that were in the school library that day, many classes with 25 students.
VCE-VM Assistant
Aquinas College
05.2021 - 02.2023
- Coordinated academic scheduling and resource allocation to enhance student support services.
- Developed training materials for staff onboarding, improving overall operational efficiency.
- Implemented data management systems to streamline communication across departments.
- Assisted in organizing campus events, fostering community engagement and participation.
- Maintained accurate records and documentation, ensuring compliance with institutional policies.
- Collaborated with cross-functional teams to improve service delivery and responsiveness to student needs.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Flight Attendant
QantasLink
02.2021 - 05.2021
- Delivered exceptional in-flight service to enhance passenger satisfaction and comfort.
- Assisted with safety demonstrations, ensuring compliance with airline regulations and protocols.
- Managed cabin inventory effectively, maintaining stock levels of supplies and equipment.
- Collaborated with crew members to coordinate efficient boarding and deplaning procedures.
- Responded promptly to passenger inquiries and concerns, promoting a positive travel experience.
- Conducted thorough pre-flight checks of emergency equipment, ensuring readiness for any situation.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
Consultant
Jet Pets
02.2020 - 12.2020
- Led cross-functional teams to streamline operational processes and improve service delivery.
- Analyzed client feedback to refine service offerings and elevate customer satisfaction.
- Spearheaded initiatives to reduce turnaround times and increase efficiency in operations.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed client relationships through regular check-ins and updates on project progress.
- Resolved customer complaints professionally and efficiently, prioritizing resolution over conflict escalation whenever possible.
Education
Diploma - Library And Information Services
Swinburne University
Melbourne, Victoria, VIC12-2026
Skills
- Data retention management
- Educational reading support
- Community engagement through library events
- Community outreach
- Strong organizational skills
- Workplace professionalism
- Effective communication
- Enhancing team dynamics
- Responsive to new challenges
Accomplishments
- Used Google Sheets to develop inventory tracking spreadsheets.
- Collaborated with team of 4 in the development of new Literature Circle books for years 7, 8 and 9.
- Achieved smooth Wider Reading classes by assisting teachers with accuracy and efficiency.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Certification
- Currently studying Diploma of Library and Information Services at Swinburne University.
- Current First Aid HLTAID01
- Mandatory Reporting - Department of Education
- Current Anaphylaxis and Asthma training
Languages
English
Native or Bilingual
Timeline
Library Technician
Aquinas College
02.2023 - Current
VCE-VM Assistant
Aquinas College
05.2021 - 02.2023
Flight Attendant
QantasLink
02.2021 - 05.2021
Consultant
Jet Pets
02.2020 - 12.2020
Diploma - Library And Information Services
Swinburne University