Summary
Overview
Work History
Education
Skills
Certification
REFERENCES:
Timeline
Generic

Tahmeeka Byatt

Treeby,WA

Summary

Accomplished and dependable Optical Assistant with over 6 years of experience succeeding within a healthcare environment, along with vast administrative capabilities providing executive level support to principals and customers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

ASSISTANT STORE MANAGER/CASUAL OPTICAL ASSISTANT

Bailey Nelson
07.2022 - Current
  • Initial training of planning staff progression- this can include on-the-floor training, collection presentations and week-to-week updates on team progress with HR.
  • Analyze consumer behavior and adjust product positioning.
  • Maintained strong KPIs both personally and as a team to reach specific monthly and annual sales targets, whilst keeping a commercial eye on the floor whilst maintaining efficient sales service
  • Assist the Retail Store Manager in planning and implementing strategies to attract customers.
  • Successfully contributed towards the function and operation of high team performance, consistently meeting and exceeding deadlines
  • Performed various administrative functions, including maintaining and recording personal client paperwork, answering telephone calls, payroll as well as face to face contact.
  • Completed specialized test, including visual field, auto refract (pressures) and Optos retinal scan.

LENDING OPERATIONS CONSULTANT

Bank Australia
07.2021 - 06.2022


  • Process all categories of loans including, but not limited to personal, commercial, real estate, and car loans
  • Consistently meeting and exceeding deadlines for completing loan payout processes
  • Effectively communicating with internal and external stakeholders regarding a customer's finance/legal matter
  • Identifying and thoroughly investigating suspicious funding errors
  • Reviewing loan applications to determine if they meet the bank's lending criteria
  • Reviewing financial statements prepared by the bank's internal accounting staff to ensure they are accurate
  • Communicating with borrowers to resolve any issues with their loans or to remind them of upcoming payment deadlines
  • Calculating interest rates on loans based on the terms agreed upon by the borrower and lender
  • Coordinating with other banks and lending institutions to process international wire transfers
  • Completely documentation maintaining, scanning, and storing promptly and efficiently.

OPTICAL ASSISTANT

Specsavers Optometrists
07.2016 - 07.2021
  • Helped clients try on and select new frames and recommended lens options to meet specific needs
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands
  • Educated clients about how to adapt to, wear and care for eyeglasses
  • Performed various administrative functions, including filing personal client paperwork, answering telephone calls, as well as face to face contact
  • Completed specialized test, including visual fields, OCT and pressures.

RETAIL ASSISTANT

CHRISTMAS CASUAL, Planet Surf
06.2015 - 12.2015
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
  • Assisted customers with prompt and polite support in-person and via telephone
  • Stocked merchandise each week, clearly labeling items, arranging them according to size or color, and preparing attractive displays
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products.

Toongabbie General Store, Toongabbie VIC
01.2012 - 01.2014
  • Restocked, arranged, and organized merchandise in front lanes to drive product sales
  • Reviewed weekly sales circulars and monitored price changes
  • Resolved issues with POS systems, card readers and receipt printers to prevent customer delays
  • Counted cash in register drawer to balance register at beginning and end of shift
  • Maintained organized and clean customer areas by completing daily recovery checklists
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Handling of food and drink beverages.
  • General cleaning and tidying.

Education

Certificate III -

Curtin University
Western Australia
08.2024

High School Diploma -

Traralgon Secondary College
Traralgon, VIC
08.2014

Skills

  • Process Improvement
  • Policies and procedures
  • Relationship management
  • POS
  • Strong verbal and written communication
  • Finance administration
  • Coaching and Training
  • Data entry, reports, and claims
  • Critical thinking and problem solving
  • Strong PC level, including Excel, MS Office, PowerPoint, Word
  • Strategic planning

Certification

Manual WA Driver’s License

Covid vaccination (Double Dose)

Australian Passport

REFERENCES:

Name: Christopher Martin 

Occupation: Store Manager at Bailey Nelson Optometrists 

Email: notcoldplay@gmail.com 

Phone: 0420 203 900 

Name: Maximiliano De Souza 

Occupation: Lending Operations Consultant at Bank Australia 

Email: maximiliano.desouzac@gmail.com 

Phone: 0412 834075

Timeline

ASSISTANT STORE MANAGER/CASUAL OPTICAL ASSISTANT

Bailey Nelson
07.2022 - Current

LENDING OPERATIONS CONSULTANT

Bank Australia
07.2021 - 06.2022

OPTICAL ASSISTANT

Specsavers Optometrists
07.2016 - 07.2021

RETAIL ASSISTANT

CHRISTMAS CASUAL, Planet Surf
06.2015 - 12.2015

Toongabbie General Store, Toongabbie VIC
01.2012 - 01.2014

Certificate III -

Curtin University

High School Diploma -

Traralgon Secondary College

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