Tahna Mobbs

• Enhanced student learning by understanding individual backgrounds and needs.
• Supported teachers by actively participating in classroom activities and encouraging students.
• Facilitated social skills development and behavioral management for students.
• Adapted strategies to effectively address diverse learning and physical disabilities.
• Provided compassionate care by recognizing physical, social, and emotional student needs.
• Contributed to a safe, positive learning environment for all students.

• Enhanced client well-being by supporting individuals with various disabilities.
• Utilized manual handling equipment for safe and effective client assistance.
• Provided personal care, including showering, dressing, and household support.
• Facilitated community engagement through activities like swimming, gym, and arts.
• Administered complex medical care for clients with high support needs.
• Fostered communication with both verbal and non-verbal clients for better understanding.
• Trained new staff on best practices for client care and safety protocols to ensure high-quality service.

• Enhanced compliance monitoring through timely incident response in early learning services.
• Analyzed data and prepared concise correspondence per business rules and guidelines.
• Facilitated assessment and rating processes by scheduling visits and tracking progress.
• Communicated legislative requirements effectively to education and care services sector.
• Clarified regulator roles to approved education and care services for improved understanding.

• Achieved timely assessments of litter infringement applications under relevant legislation.
• Trained new staff on regulatory processes and compliance requirements efficiently.
• Served as escalation point for complex or sensitive litter infringement cases.
• Maintained high accuracy in managing administrative aspects of infringement processes.
• Verified evidence by liaising with litter reporters and assessing witness accounts.
• Provided clear information to applicants regarding review processes and outcomes.

• Confidently exercised regulatory powers in a fast-paced, high-volume environment.
• Processed public reports per legislative requirements, ensuring compliance with business rules.
• Resolved disputes through consultations with witnesses and defendants, supporting prosecution efforts.
• Issued infringement notices efficiently, adhering to legislative and regulatory standards.
• Reviewed and processed financial matters related to litter infringement notices promptly.
• Identified and implemented improvements while following standard operating procedures.

• Enhanced team productivity by training and supervising 15 new staff members.
• Provided expert guidance on compliance, ensuring adherence to legislation at all times.
• Ensured regulatory compliance through strategic recommendations for necessary remedial actions.
• Addressed underperformance issues, fostering team accountability and promoting continuous improvement.

• Adhere to department policies and procedures in review and assessment of Victorian Police Infringement
Appeals.
• Ensure a transparent, fair and equitable approach is taken throughout the entirety of the appeals process.
• Compile relevant evidence and prepare appropriate written responses following the lodgement of appeal
requests.
• Provide consistently courteous, professional and timely customer service in line with internal standards.
• Issues official warnings as applicable and provide additional information as needed to ensure these are
understood.
• Create and maintain accurate and detailed records including hard copies and soft copies in the VIEW
database.
• Ensure correspondence is responded to within established time frames and to expected standards.
• Perform case review functions under limited direction in collaboration with the Case Review Team and wider
branch.
• Prepare accurate Briefs of Evidence.
• Ensure required KPI’s are met within required time frames.