Tahney WILLIAMS
Brisbane,QLD
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following guidelines and handling certain obstacles. Pursues every opportunity to support team members and proactively address issues. Strong knowledge on how to assist customers to a level of satisfaction. Friendly team player, fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Barista/Customer Sales Associate
Banjos Bakehouse
03.2020 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages and food.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Trained and supervised multiple staff on shift, as well as supported and corrected errors while under pressure.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Communicated with Businesses/ Customers through Email and over the phone to deliver the best possible customer service.
Education
High School Diploma -
Forest Lake State High School
Forest Lake, QLD10.2020
Certificate II - Business Administration And Management
The Centre Education Programme
Kingston, QLD10.2020
Skills
- Call Management
- Product Knowledge
- Cash / Eftpos Handling
- Quality Assurance
- Marketing
- Multitasking
- Customer Support
- Best under Pressure
Timeline
Barista/Customer Sales Associate
Banjos Bakehouse
03.2020 - Current
High School Diploma -
Forest Lake State High School
Certificate II - Business Administration And Management
The Centre Education Programme
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