Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tahni Yeates

Roxby Downs,SA

Summary

Dedicated professional with a proven track record at Roxbylink, excelling in customer service and safety protocols. Demonstrated ability to train staff, manage emergencies, and foster community engagement, blending strong communication skills with a commitment to cleanliness and hygiene. Seeks to apply these skills to make meaningful impact in new professional setting.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Kiosk Attendant

Roxbylink
03.2025 - Current
  • Assisted customers with the usage of equipment or facilities, ensuring a positive experience.
  • Trained new staff on operational procedures and customer service standards.
  • Provided assistance to members with equipment usage and safety protocols.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Returned equipment to proper locations and re-racked weights, equipment and accessories.
  • Assisted customers with creating and renewing memberships, while educating new members on payment and membership options to find their best-suited option.
  • Opened and closed the cash register, counted money, and filled out pay slips.
  • Maintained a safe environment for customers by promptly addressing spills, hazards, or other concerns within the kiosk area.

Lifeguard

Roxbylink
11.2023 - Current
  • Examined recreational equipment for signs of damage and potential safety risks.
  • Administered immediate and comprehensive first aid to injured and distressed patrons.
  • Recognized swimmers in need of assistance and acted quickly.
  • Led comprehensive safety training for new employees using company procedures.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Performed regular cleaning and maintenance of pool equipment.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • led various evacuations due to weather conditions as well as fire drills
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.

Gym Attendant

Roxbylink
02.2024 - 09.2024
  • Assisted customers with the usage of equipment or facilities, ensuring a positive experience.
  • Trained new staff on operational procedures and customer service standards.
  • Provided assistance to members with equipment usage and safety protocols.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Returned equipment to proper locations and re-racked weights, equipment and accessories.
  • Assisted customers with creating and renewing memberships, while educating new members on payment and membership options to find their best-suited option.
  • Opened and closed the cash register, counted money, and filled out pay slips.
  • Promoted a positive gym atmosphere, greeting members upon arrival and fostering an inclusive community for all fitness levels.

Education

High School Diploma -

Roxby Downs Area Schoo
Roxby Downs, SA
11-2024

Skills

  • Patience and empathy
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Strong communication and interpersonal skills

Certification

CPR Certification

First Aid Certification

Timeline

Kiosk Attendant

Roxbylink
03.2025 - Current

Gym Attendant

Roxbylink
02.2024 - 09.2024

Lifeguard

Roxbylink
11.2023 - Current

High School Diploma -

Roxby Downs Area Schoo
Tahni Yeates