Tahreem Ali
Melbourne,VIC
Summary
Dynamic professional with a proven track record in client service and regulatory compliance. Skilled at building strong customer relationships and delivering personalized support to enhance client satisfaction. Detail-oriented and resilient, with expertise in managing schedules, ensuring adherence to policies, and driving operational efficiency. Effective team collaborator, committed to maintaining accuracy and compliance in fast-paced, regulated environments.
Overview
6
6
years of professional experience
Work History
BFT
Coach
Epping, VIC
01.2025 - Current
- Established strong rapport with diverse clients through personalized support, enhancing satisfaction and retention.
- Managed class schedules and coordinated session times, ensuring punctuality under strict deadlines.
- Enforced health and safety protocols while monitoring client safety to ensure regulatory compliance.
- Maintained accurate records of member attendance and session feedback, highlighting attention to detail.
- Collaborated with management and coaching teams to resolve issues and maintain service consistency.
- Adapted coaching approaches based on client needs, demonstrating flexibility in conflict resolution.
F45
Coach
Preston, VIC
02.2022 - 11.2024
- Cultivated strong relationships with members through personalized coaching and exceptional service.
- Delivered structured, time-sensitive workouts to large groups, efficiently managing schedules and transitions.
- Ensured compliance with health and safety protocols while tracking attendance and identifying risks.
- Collaborated with coaching teams and studio managers to uphold service consistency and performance standards.
- Managed administrative tasks, including recording member performance data and overseeing bookings.
Markhor Security Controls
Admin
Melbourne, VIC
09.2019 - 08.2023
- Ensured full compliance through meticulous record-keeping of visitor logs and access permissions.
- Scheduled security staff shifts, adhering to regulatory and internal policies.
- Produced detailed daily reports aligning with legal and company mandates.
- Optimized workforce coordination by managing staff rosters across multiple sites.
- Entered sensitive data accurately, reinforcing confidentiality standards crucial in banking sectors.
- Supported audit processes through precise documentation maintenance.
- Enhanced operational efficiency by refining data entry practices.
- Guaranteed coverage by strategically coordinating personnel schedules.
Education
Certificate III And IV in Fitness - Personal Trainer
Australian Institute of Fitness
Melbourne, VIC01-2021
Certificate II in Security Operations -
New Age Training
Melbourne, VIC01-2019
Skills
- Customer support proficiency
- Detail-oriented approach
- Financial literacy and numeracy
- Time management skills
- Decision making and problem solving
- Technical skills
- Risk compliance awareness
- Collaborative teamwork
- Resilience and adaptability
References
Mr. Jeff Bilbilov
Body Fit Training
Ph: 0467415075
Mr. Amir Mughal
Markhor Security Controls
Ph: 0429660633
Timeline
BFT
Coach
01.2025 - Current
F45
Coach
02.2022 - 11.2024
Markhor Security Controls
Admin
09.2019 - 08.2023
Certificate III And IV in Fitness - Personal Trainer
Australian Institute of Fitness
Certificate II in Security Operations -
New Age Training
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