Summary
Work History
Education
Skills
Timeline
Generic

Tahrin Akter Omi

Albion

Summary

Versatile retail and café professional experienced in delivering exceptional customer service, preparing a full range of coffee and espresso beverages, and managing point-of-sale transactions with accuracy. Adept at merchandising, restocking, and maintaining high standards of cleanliness and food safety. Strong communicator and dependable team member who assists across departments (deli, produce, bakery) to support busy shifts and improve store performance.

Work History

Retail Assistant

Cotton On Kids
06.2025 - Current

· Provide friendly, knowledgeable customer service by assisting with inquiries, resolving issues, and recommending products.

· Operate POS systems and process cashless and cash transactions accurately and efficiently.

· Replenish stock and maintain inventory levels across departments, ensuring shelves are fully stocked and rotated.

· Maintain attractive, clean displays and support general store housekeeping to uphold visual merchandising standards.

· Collaborate with team members and assist other departments to support daily operations and peak periods.

Café All Rounder

Café Pavillion
06.2025 - Current
  • Prepare and serve high-quality coffee and espresso beverages to café standards.
  • Operate and maintain espresso machines and grinders with precision and care.
  • Provide friendly, efficient customer service and build rapport with regulars.
  • Process cash and EFTPOS transactions accurately and manage POS operations.
  • Maintain cleanliness, restock supplies, and follow strict food-safety and hygiene standards.

Education

Bachelor of Science - IT Cyber Security

Federation University
Melbourne, VIC
01-2028

Skills

  • Customer Service Excellence
  • Espresso Machine Operation & Drink Preparation
  • POS & Cash Handling
  • Food Safety & Hygiene
  • Inventory & Stock Control
  • Teamwork & Communication

Timeline

Retail Assistant

Cotton On Kids
06.2025 - Current

Café All Rounder

Café Pavillion
06.2025 - Current

Bachelor of Science - IT Cyber Security

Federation University
Tahrin Akter Omi