Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Timeline
Generic
Tahseen Khan

Tahseen Khan

Sydney,Australia

Summary

Driven B2B Account Management professional with 6+ years of experience exceeding sales targets in the dynamic worlds of Electronics, Electrical, Data, and E-commerce startup. Thrives in fast-paced startup environments, leveraging strong relationship building and strategic account management skills to drive business growth.

Overview

11
11
years of professional experience

Work History

WA Internal Account Manager

MSS Data Solutions (Legend Corporation)
Sydney, Australia
03.2023 - Current
  • Exceeding Sales Targets: Managed 400+ B2B accounts across WA, exceeding sales targets 10.2%
  • Account Management Excellence: Fulfilled ad-hoc requests, processed orders, negotiated pricing, and ensured smooth deliveries.
  • Strategic Collaboration: Partnered with project teams, marketing, and warehouse for efficiency.
  • Business Development: Proactively acquired new business through cold calling, company profile research, linkedin etc.
  • Data-Driven Approach: Forecasted and budgeted for top 50 accounts and reported key metrics like sales and opportunities.
  • Reporting: Present quarterly report to the management.
  • Achieved sales growth of +21.5% at CABAC, leading to reappointment in MSS
  • Currently meeting all quarterly budgets through 2023 with Quarterly avg growth of 10.2% (Till 31st Dec 2023).
  • Implemented efficient tracking systems for monitoring progress towards set goals within various accounts while maintaining a clear overview of overall performance metrics across multiple engagements simultaneously.

Sales Manager

Teltonika Telematics
Sydney, Australia
11.2022 - 02.2023
  • Emphasizes building relationships with system integrators, indicating proactive sales efforts.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Showcasing your ability to understand client requirements for effective solutions.
  • Demonstrated ownership of the entire sales process.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

Internal Account Manager

CABAC electrical (Legend Corporation)
Sydney, Australia
01.2021 - 11.2022
  • Managed 300+ OEM/Contract accounts in WA & VIC, driving growth through
  • Providing quotes through analyzing the best pricing strategy to win the business.
  • Collaborated with regional managers to secure wins.
  • Partnered with merchandisers for optimal product shelving and marketing through wholesalers.
  • Cold-called, qualified, and opened new accounts.
  • Achieved KPIs, call targets, and closed deals.
  • Forecasted and budgeted for top accounts.
  • Grew the territory by 13% during my tenure.

Account Development Specialist

Element14 (An Avnet Company)
Sydney, Australia
03.2018 - 11.2021
  • Started at Element14 (Avnet) managing 1000+ small customers across Vic, WA, NT, and SA
  • Later Managed 400+ gold and silver accounts
  • Efficiently handled large volume quotes (15-20/day), processed purchase orders (10-12/Day) as well as large BOM’s (1-3/week)
  • Analyzed competitors to optimize pricing and determine best price file for the customer.
  • Collaborated with marketing for customer-specific outreach.
  • Proactively acquired new clients through cold calling.
  • Day to day alignment with customer service team in Bangalore to give smooth service to my territory of customer.
  • Analyzed past data & pipeline to predict future performance.
  • Delivered on margin targets, web conversions, and other key metrics.

Head of Customer Service and Sales

Backpackbang,com
Dhaka, Bangladesh
10.2013 - 08.2017
  • Monitoring and managing a team 17+ people in sales and logistics to ensure smooth operation.
  • Doing stand-up meetings everyday and presenting current growth and issues to the founders.
  • Solving zendesk tickets with the team to understand the root of the issues that customers are facing.
  • Resolving all the critical issues myself by collaborating with the engineers and other team.
  • Joining and leading growth hacking meeting every week.
  • Cold calling 1000+ people a week to promote the business.
  • Visiting vendors every week to promote the service.

Education

Bachelor’s in international finance -

University of Worcester
06.2011

Higher National diploma in Accounting - Accounting And Business Management

Bangladesh Institute of Management
Bangladesh
06.2008

High School Diploma -

British Council
Bangladesh
01-2007

Skills

  • SalesForce
  • Zendesk
  • Teams
  • Slack
  • Orbit
  • PoweBi
  • Excel
  • Powerpoint

Personal Information

Title: Business Account/Development Manager/Sales Development

Accomplishments

  • Developed and designed the entire customer service and delivery system at Backpackbang.com.
  • Achieved 11/12 sales target during FY 2019-2020 at Element14.
  • Grew 5% margin at CABAC during my tenure by changing the price file of 100+ customers.
  • One of the founding member of Bangladesh's biggest running community BDrunners (Personal)
  • One of the founding member of Bangladesh's biggest Cycling community BDcyclist (Personal)
  • Won debate inter-school debate championship (2003-2004)

Timeline

WA Internal Account Manager

MSS Data Solutions (Legend Corporation)
03.2023 - Current

Sales Manager

Teltonika Telematics
11.2022 - 02.2023

Internal Account Manager

CABAC electrical (Legend Corporation)
01.2021 - 11.2022

Account Development Specialist

Element14 (An Avnet Company)
03.2018 - 11.2021

Head of Customer Service and Sales

Backpackbang,com
10.2013 - 08.2017

Bachelor’s in international finance -

University of Worcester

Higher National diploma in Accounting - Accounting And Business Management

Bangladesh Institute of Management

High School Diploma -

British Council

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