Summary
Overview
Work History
Education
Skills
Certification
REFEREES
Timeline
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Tai Rohail

Calamvale,QLD

Summary

Dynamic and results-driven professional with strong track record of optimizing warehouse operations and ensuring seamless inventory control. Expert in streamlining processes, enhancing productivity, and driving team performance to exceed operational goals. Adept at implementing stringent safety protocols and conducting risk assessments to ensure secure and compliant workplace. Skilled communicator, known for fostering collaboration and training teams to excel in fast-paced environments. Demonstrated ability to lead and develop teams, streamline workflows, and implement solutions that optimize productivity and profitability. Committed to delivering exceptional operational efficiency and safety while maintaining customer-first approach. Recognized for excellent problem-solving abilities, attention to detail, and commitment to continuous improvement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Universal Distribution Centre
Eagle Farm, QLD
03.2024 - 07.2024
  • Received and processed incoming shipments, verifying the accuracy of items against purchase orders and checking contents from the manifest in a fast-paced work environment.
  • Maintained accurate inventory records using both manual and computerized systems.
  • Performed cycle counts to ensure accurate inventory levels and stock availability.
  • Managed stock allocation and processing, including barcoding and weighing products such as jeans, shirts, shorts, shoes, jackets, sweaters, jumpers, and sunglasses.
  • Used RF scanners to efficiently pack orders for store deliveries, meeting deadlines in a fast-paced environment.
  • Carried out general warehouse duties to support overall operations, ensuring a smooth workflow in a time-sensitive setting.

EHS Advisor

Veolia Water Technologies and Solutions
Northgate, QLD
02.2024 - 05.2024
  • Formulated and executed safety plans, policies such as Hot Works, Working at Heights, Personal Protective Equipment and programs for organisation.
  • Conducted risk assessments and audits to identify potential hazards in workplace.
  • Assisted EHS regional leader with updating policies and procedures to align with safety standards and regulatory requirements.
  • Ensured compliance with all relevant regulatory requirements by conducting regular audits and assessments.
  • Steered risk investigations to identify potential hazards and implement corrective actions to mitigate risks.
  • Performed site visits to evaluate safety conditions and ensure adherence to company policies and legal standards.
  • Provided safety training to employees, tracked completion, and ran training reports for compliance and safety awareness.
  • Participated in weekly and monthly safety meetings to discuss safety performance, address concerns, and drive continuous improvement in health and safety practices.

Night Fill Manager

Woolworths Supermarkets
Moorooka , QLD
09.2023 - 02.2024
  • Maximised profitability by managing wages, rostering, controllable expenses, and budget allocations, while coaching team members to exceed sales and KPI targets.
  • Recruited, trained, and supervised employees within area of responsibility, ensuring well-prepared and efficient team.
  • Administered formal performance management programs to ensure consistent staff development.
  • Ensured employees adhered to CRG policies, including Employee Code of Conduct, covering core values, ethics, and appropriate workplace behaviours.
  • Provided exceptional customer service and ensured company was always positively represented.
  • Worked closely with stakeholders to meet customer needs effectively and efficiently.
  • Managed stock control, including ordering, presentation, and merchandising, Use EPJ for stock received prior to processing.
  • Oversaw food handling for all grocery categories, ensuring compliance with hygiene and safety standards.
  • Leveraged technical expertise while using RF Scanner for stock integration.
  • Maintained clean and safe working environment by following HACCP procedures, monitoring products, and recording results.
  • Trained team members on best practices and procedures, regularly working overtime to ensure tasks are completed (load done) efficiently and on time.

Store Associate

Chemist Warehouse
Sunnybank , QLD
07.2022 - 07.2023
  • Ensured stock integrity through accurate allocation and tracking of inventory.
  • Managed stock returns and processed invoicing credits efficiently.
  • Conducted checks and handled controlled medications, including S2 and S3 classifications, in compliance with regulations.
  • Used MRM software to fix stock discrepancies, check stock quantities, monitor expiry dates, verify prices, and perform end-of-month reconciliations.
  • Prepared and processed special bulk orders for customers, ensuring timely and accurate fulfilment.
  • Assisted with stock take, ensuring accurate inventory counts and reconciliation.
  • Worked at other branches when required to support operations and ensure smooth workflow across locations.

Consultant (Work Experience)

Toll (Team Global Express)
Karawatha, QLD
09.2022 - 10.2022
  • Handled customer inquiries regarding freight services, providing information about shipping options, delivery times, and costs.
  • Arranged pickups for customers, coordinating with logistics teams to ensure timely collection of goods for transport.
  • Assisted customers with tracking their shipments, offering real-time updates and resolving any issues related to delivery delays.
  • Addressed freight-related concerns, including damaged or lost items, and coordinated with departments to facilitate resolutions.
  • Processed customer orders and bookings, ensuring accurate recording of all relevant details to avoid service disruptions.
  • Provided information on company policies and procedures, guiding customers through processes for claims, returns, or special shipping requests

Console Operator

Freedom Fuels
Willawong, QLD
09.2021 - 02.2022
  • Assisted customers with pump selection, payment options, and handled transactions efficiently.
  • Performed minor maintenance on pumps, air hoses, vending machines, and related equipment.
  • Stocked shelves with merchandise, including snacks, beverages, and car maintenance products such as oil, brake fluids, and bulbs.
  • Ensured compliance with safety protocols and OSHA regulations when handling hazardous materials.
  • Resolved customer complaints professionally, providing satisfactory solutions.
  • Monitored inventory transactions and tracked overdue payments using company systems.

Retail Sales Associate

7Eleven
Brisbane , QLD
06.2017 - 02.2022
  • Processed sales transactions quickly and accurately, handling cash, credit cards, and mobile payments, while reconciling cash registers at the start and end of shifts.
  • Maintained and cleaned fuel pumps, performed fuel volume dips, and conducted water testing when required, reporting any malfunctions to management.
  • Monitored fuel stock levels and ensured proper functioning of fuel dispensers, assisting customers with fuel-related issues.
  • Adhered to safety protocols regarding fuel storage and handling, ensuring compliance with company policies and government regulations.
  • Performed store and pump station cleaning duties, maintaining a clean and safe environment.
  • Assisted with store opening and closing procedures, ensuring completion of all tasks and store security during late-night shifts.

IT Technician

G1 Asset Management
Yatala , QLD
02.2019 - 06.2021
  • Performed troubleshooting, repair, and preventive maintenance on equipment per manufacturer specifications.
  • Tested and calibrated instruments to ensure data accuracy; maintained detailed records of repairs and tests.
  • Replaced defective components and ensured functionality of monitors, PCs, routers, switches, tablets, and mobile phones.
  • Graded hardware (desktops, laptops) based on specs, functionality, and appearance, and created bulk pallets for sale.
  • Replaced or erased hard drives in desktops and laptops; installed Windows using licensed software to ensure data security and compliance.
  • Provided training to junior technicians on equipment use and troubleshooting techniques.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.

Education

Bachelors of Business - Marketing

Queensland University of Technology
Brisbane

Diploma - Information Technology Networking

TAFE
SouthBank
12-2018

Skills

  • Operational Excellence
  • Process Optimization
  • Stock Replenishment
  • Preventive Maintenance
  • Customer Service
  • Data Processing & Analysis
  • Health & Safety Compliance
  • Stakeholder Management
  • Team Leadership Risk Investigation Incident Management
  • Effective Communication
  • Microsoft Office Proficient (Word, Excel, PowerPoint etc)

Certification

Certificate IV: Workplace Health & Safety, OHSA, Brisbane, 05/2023

  • Assisted with workplace compliance with WHS laws and contributed to WHS consultation and participation processes.
  • Supported WHS risk management, workplace incident response, and implementation of WHS management systems.
  • Managed WHS compliance for contractors and contributed to return-to-work processes.
  • Contributed to implementing WHS monitoring processes and participated in managing emergency procedure implementation.
  • Demonstrated leadership in workplace, ensuring adherence to WHS policies and effective risk management.

REFEREES

References available upon request.

Timeline

Warehouse Associate

Universal Distribution Centre
03.2024 - 07.2024

EHS Advisor

Veolia Water Technologies and Solutions
02.2024 - 05.2024

Night Fill Manager

Woolworths Supermarkets
09.2023 - 02.2024

Consultant (Work Experience)

Toll (Team Global Express)
09.2022 - 10.2022

Store Associate

Chemist Warehouse
07.2022 - 07.2023

Console Operator

Freedom Fuels
09.2021 - 02.2022

IT Technician

G1 Asset Management
02.2019 - 06.2021

Retail Sales Associate

7Eleven
06.2017 - 02.2022

Bachelors of Business - Marketing

Queensland University of Technology

Diploma - Information Technology Networking

TAFE

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