Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAIGEN MARKS

Cannonvale,QLD

Summary

Current driver's license and own reliable vehicle With extensive customer service experience within the hospitality industry, I am looking for a position where I feel challenged and stimulated, to give me a chance to build on and develop my skills. I would be an asset to your company as I have great enthusiasm to complete tasks, A strong initiative, Confidence and independence.

Overview

8
8
years of professional experience

Work History

Traffic Controller

Point Force Group
04.2022 - 02.2023
  • Communicated with team members using hand signals and radios.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
  • Assembled signs and cones to direct traffic through construction sites.
  • Routed traffic around construction sites for worker and driver safety.
  • Demonstrated adaptability when faced with unexpected challenges such as severe weather or accidents, promptly adjusting strategies to maintain smooth traffic flow.
  • Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.

Sole Cleaner

Health Clinic
01.2020 - 01.2022
  • Responsible for opening, closing and the security of the building
  • Cleaning of the office independently within the allocated time schedule
  • Following a strict cleaning practise in place of COVID-19
  • Cleaning of whole office building to a high standard; Dusting of all surfaces including walls, ceilings, curtains
  • Wiping down handles, Cleaning all surfaces including; desks, benches, light switches, door handles
  • Cleaning toilets and bathrooms and removing rubbish and mopping
  • Mental
  • Able to adapt to any changes
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Nursery Attendant

Nurseries Property Management
07.2019 - 01.2022
  • Propagation, Potting, Tubing
  • Working within a team in all areas of the nursery
  • Working on large fast paced machines
  • Plant maintenance: Splitting of plants, Fertilizing and feeding of stock, relocating stock, blocking up and cutting back stock
  • Weed management of whole nursery
  • Loading and unloading of trucks
  • Memory of stock locations Identifying different plants
  • Meyers

Receptionist

Casey Cardinia Counselling Property Management
07.2018 - 07.2019
  • Friendly phone etiquette/professionalism
  • Looking after client's/scheduling client's appointments
  • Writing GP letters
  • Accounts receivable/accounts payable
  • Cash management
  • Banking/Bank reconciliation
  • Eft transactions
  • Record keeping
  • Working with programs such as: Nookal, Xero and Proda

Crew Trainer/Customer Experience Leader/Safety Squad Team Member

McDonalds Caldermeade
08.2015 - 01.2018
  • Customer service - Taking and serving orders, administering refunds and handling customer complaints in a professional manner
  • Food preparation and handling
  • Assisting in McCafé, incl Barista work
  • General cleaning - Washing dishes, Sweeping, Mopping, Cleaning restrooms, and washing down all surfaces
  • Strong knowledge of the store and each station within the store – incl Duties, Restaurant hygiene, Restaurant security and Safety procedures
  • Strong knowledge of POS system
  • Cash handling
  • Training of new crew members
  • Working overnight shifts, Front and back of house Assisting with opening and closing of the store

Residential Team Leader

Bass Coast Cleaning Property Management
07.2017 - 12.2017
  • Cleaning homes to a high standard; Wiping surfaces, cleaning toilets, Cleaning the insides of fridges, Vacuuming, Sweeping, Mopping, Cleaning detailing of homes
  • Cleaning homes independently and with a partner
  • Training new team members; Demonstrating the company standard of work and maintaining, explaining which product to use for separate areas, demonstrating how to set up a work area
  • Demonstrating great knowledge for Chemical Safety and experience with chemicals
  • Demonstrating knowledge for identifying workplace hazards and maintaining work-place safety
  • Completing tasks within the time allocated
  • Responsible for the security of client's homes when arriving and leaving

Education

Certificate3 - retail operations

Skills

  • Excellent time-management and organisational skills
  • Physically fit
  • Able to follow instructions and work well in a fast-paced environment
  • Ability to ensure all OH&S standards are met and under pressure
  • Responsible and reliable with a strong work ethic
  • Excellent customer service skills and professional phone manner
  • Able to learn new skills quickly and work in a team and take initiative to work independently

Timeline

Traffic Controller

Point Force Group
04.2022 - 02.2023

Sole Cleaner

Health Clinic
01.2020 - 01.2022

Nursery Attendant

Nurseries Property Management
07.2019 - 01.2022

Receptionist

Casey Cardinia Counselling Property Management
07.2018 - 07.2019

Residential Team Leader

Bass Coast Cleaning Property Management
07.2017 - 12.2017

Crew Trainer/Customer Experience Leader/Safety Squad Team Member

McDonalds Caldermeade
08.2015 - 01.2018

Certificate3 - retail operations

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