Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tailah Urquhart

Mudgeeraba,QLD

Summary

Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Team Leader

Grill'd
Robina, QLD
11.2024 - Current
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Conducted regular performance reviews to assess individual team member progress.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Motivated team members through recognition programs and performance-based incentives.
  • Regularly inspected restaurant premises to ensure cleanliness standards were met.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.

Team Member

Grill'd
Robina, QLD
11.2022 - 11.2024
  • Checked expiration dates on products prior to stocking shelves or serving customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Communicated effectively with fellow staff members regarding customer complaints or feedback.

Cashier

Robina Fresh Fruit Market
Robina, QLD
06.2022 - 10.2022
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Greeted customers promptly and responded to questions.
  • Organized store by returning merchandise to proper areas and restocked displays.

Education

QCE

Hillcrest Christian College
Reedy Creek QLD
11-2023

Skills

  • Team management
  • Performance evaluation
  • Employee coaching
  • Staff training
  • Time management
  • Customer service
  • Team building

References

References available upon request.

Timeline

Team Leader

Grill'd
11.2024 - Current

Team Member

Grill'd
11.2022 - 11.2024

Cashier

Robina Fresh Fruit Market
06.2022 - 10.2022

QCE

Hillcrest Christian College
Tailah Urquhart