Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Taimamao Togagae

Dandenong,VIC

Summary

I am seeking a full time, part time, casual position within an environment where my existing skills may be fully utilized, gain further knowledge & experience learn new skills and to become an important member of an organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Residential Youth Worker

24 Priority Care
01.2024 - Current


  • Active/sleepover shifts
  • Conduct Welfare Checks on Young Person
  • Transport Young Person to and from approved visitation
  • Engaging with Young Person
  • Active listening and empathy for Young Person

Support Worker

IMPACT
11.2023 - 02.2024
  • Assisted client in accessing available resources such as housing options, financial supports, and healthcare services.
  • Established trusting relationships with client through empathetic communication and active listening.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for client with healthcare providers to promote consistent access to essential medical services.
  • Transport client to appointments, meetings, shopping, and activities.
  • supporting client with Trauma, ADHD, PTSD, Mental health and ASD.

Truck Driver

NEVER FAIL
03.2022 - 12.2022
  • Dealt with customers and fulfill administrative needs, like office pickups and sorting out orders for customers.
  • Delivering Neverfail 15L water bottles

Retail Assistant

Steggles
01.2018 - 12.2021
  • Processed transactions accurately, balancing cash registers at the end of each shift.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Resolved customer complaints professionally, maintaining a positive brand image.
  • Prioritized helping customers over completing other routine tasks in store.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Certificate 4 - Family and youth intervention -

INTERGITY EDUCATION GROUP

Completed VCE -

GRIFFITH HIGH SCHOOL
01.2012

Skills

  • Problem solving
  • Flexibility
  • Communication
  • Excellent people skills and genuine desire to help others
  • Critical thinking
  • Great active listening skills and ability to establish great rapport
  • Goal setting
  • Program Planning
  • Reliable
  • Mentoring abilities
  • Multicultural Competence
  • Mental Health Support
  • Transportation Assistance
  • Special needs understanding
  • Youth supervision

Certification

  • First Aid and CPR Certificate
  • Working with Children Check
  • NDIS CHECK
  • NDIS Zero Tolerance - Human right and you Certificate
  • NDIS Zero Tolerance - Understanding Abuse Certificate
  • Covid safe for community workers Certificate
  • Covid Certificate
  • Fire Safety Induction (DHHS) Certificate
  • Supporting Young People with Medication Certificate
  • Do Food Safely Certificate
  • Police Check

References

Easter Vaosea, House Supervisor MacKillop Ringwood VIC 0478675968


Ammon Mason, General Manager, IMPACT Clyde VIC 0401263813

Timeline

Residential Youth Worker

24 Priority Care
01.2024 - Current

Support Worker

IMPACT
11.2023 - 02.2024

Truck Driver

NEVER FAIL
03.2022 - 12.2022

Retail Assistant

Steggles
01.2018 - 12.2021

Certificate 4 - Family and youth intervention -

INTERGITY EDUCATION GROUP

Completed VCE -

GRIFFITH HIGH SCHOOL

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Taimamao Togagae