Taimamao Togagae
Dandenong,VIC
Summary
I am seeking a full time, part time, casual position within an environment where my existing skills may be fully utilized, gain further knowledge & experience learn new skills and to become an important member of an organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Youth Worker
24 Priority Care
01.2024 - Current
- Active/sleepover shifts
- Conduct Welfare Checks on Young Person
- Transport Young Person to and from approved visitation
- Engaging with Young Person
- Active listening and empathy for Young Person
Support Worker
IMPACT
11.2023 - 02.2024
- Assisted client in accessing available resources such as housing options, financial supports, and healthcare services.
- Established trusting relationships with client through empathetic communication and active listening.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for client with healthcare providers to promote consistent access to essential medical services.
- Transport client to appointments, meetings, shopping, and activities.
- supporting client with Trauma, ADHD, PTSD, Mental health and ASD.
Truck Driver
NEVER FAIL
03.2022 - 12.2022
- Dealt with customers and fulfill administrative needs, like office pickups and sorting out orders for customers.
- Delivering Neverfail 15L water bottles
Retail Assistant
Steggles
01.2018 - 12.2021
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Prioritized helping customers over completing other routine tasks in store.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Certificate 4 - Family and youth intervention -
INTERGITY EDUCATION GROUP
Completed VCE -
GRIFFITH HIGH SCHOOL
01.2012
Skills
- Problem solving
- Flexibility
- Communication
- Excellent people skills and genuine desire to help others
- Critical thinking
- Great active listening skills and ability to establish great rapport
- Goal setting
- Program Planning
- Reliable
- Mentoring abilities
- Multicultural Competence
- Mental Health Support
- Transportation Assistance
- Special needs understanding
- Youth supervision
Certification
- First Aid and CPR Certificate
- Working with Children Check
- NDIS CHECK
- NDIS Zero Tolerance - Human right and you Certificate
- NDIS Zero Tolerance - Understanding Abuse Certificate
- Covid safe for community workers Certificate
- Covid Certificate
- Fire Safety Induction (DHHS) Certificate
- Supporting Young People with Medication Certificate
- Do Food Safely Certificate
- Police Check
References
Easter Vaosea, House Supervisor MacKillop Ringwood VIC 0478675968
Ammon Mason, General Manager, IMPACT Clyde VIC 0401263813
Timeline
Residential Youth Worker
24 Priority Care
01.2024 - Current
Support Worker
IMPACT
11.2023 - 02.2024
Truck Driver
NEVER FAIL
03.2022 - 12.2022
Retail Assistant
Steggles
01.2018 - 12.2021
Certificate 4 - Family and youth intervention -
INTERGITY EDUCATION GROUP
Completed VCE -
GRIFFITH HIGH SCHOOL