Taimana Wiki
Bentley,QLD
Summary
Dynamic Bar Manager with a proven track record at Collards Tavern, excelling in customer service and conflict resolution. Enhanced guest experiences through effective problem-solving and responsible alcohol service, while maintaining a clean and safe environment. Skilled in inventory management, fostering supplier relationships, and ensuring compliance with health regulations.
Reliable bar person with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
7
7
years of professional experience
Work History
Bar Manager, Bartender, Gaming Attendant, Security
Collards Tavern, Stan Day, Harry Singh
03.2018 - 05.2025
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Education
No Degree -
Skills
- Problem-solving
- Customer service
- Health and safety
- Responsible alcohol service
- Inventory management
- Conflict resolution
- Service-oriented mindset
- Group reservations management
- Security oversight
- Clear communication
- Cash handling
- Reliable and responsible
- Calm and pleasant demeanor
Timeline
Bar Manager, Bartender, Gaming Attendant, Security - Collards Tavern, Stan Day, Harry Singh
03.2018 - 05.2025
Kaitaia Colleage - No Degree,
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