Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Taisavane Margret Po

4 Wonder Mews Truganina

Summary

Versatile and results-oriented professional with a strong background in customer service and housekeeping management, notably with Abbott. Excelled in enhancing guest relations and operational efficiency, demonstrated by improved compliance and customer loyalty. Skilled in cleaning, sanitation, and conflict resolution, I bring a blend of hard and soft skills to exceed employer expectations.

Overview

15
years of professional experience

Work History

Mail Sorter
11.2024 - 01.2025

Job overview

  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Warehouse Worker
08.2020 - 09.2023

Job overview

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

CDC Canberra

Caregiver
03.2021 - 04.2023

Job overview

working in office n help to care for them when school finish,make them quiet n make them happy

Abbott

Housekeeping Supervisor
03.2013 - 09.2019

Job overview

  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Customer Service Representative
05.2010 - 05.2018

Job overview

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

CHRISTCHURCH GIRLS COLLEGE
NEW ZEALAND

High School Diploma
09-1995

University Overview

Skills

  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Customer service

Timeline

Mail Sorter
11.2024 - 01.2025
Caregiver
CDC Canberra
03.2021 - 04.2023
Warehouse Worker
08.2020 - 09.2023
Housekeeping Supervisor
Abbott
03.2013 - 09.2019
Customer Service Representative
05.2010 - 05.2018
CHRISTCHURCH GIRLS COLLEGE
High School Diploma
Taisavane Margret Po