Taisha Labelle Wheki
Redcliffe,QLD
Summary
Well-presented, passionate, upbeat, and driven individual actively seeking a face-to-face customer service position in the retail or hospitality industry. Strong emphasis on punctuality, flexibility, reliability, and hard work. Confident in ability to excel in this role. Loyal and dedicated candidate, requesting your consideration of my application.
Overview
18
18
years of professional experience
Work History
Small Business Owner
TLW CO
2020.01 - 2023.09
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Customer Service Officer
Cleanaway Waste Management
2018.01 - 2020.01
- Complaints Management
- Customer Resolution
- Customer Experience
- Effective Call Handling
Cleaner
Self Employed
2014.01 - 2017.01
- Company Overview: Cleaner (Self Employed) NZ
- Cleaning of hair and beauty salons
- Cleaning and organising houses
- Cleaner (Self Employed) NZ
Promotor
Henrys - Jim Beam NZ
2011.01 - 2013.01
- Promotional sales
- Face to face upselling
Customer Service Front of House
KFC Riccarton NZ
2006.01 - 2008.01
- Front of house Customer Service
- Cash Handling
- Food preparation
Skills
Highly adaptable and resourceful, with extensive experience managing a household and caring for multiple children in a dynamic environment Skilled in multitasking, problem-solving, and maintaining a nurturing, structured atmosphere Strong understanding of time management, budgeting, and conflict resolution Passionate about personal growth and eager to transition into opportunities that allow for stability, independence, and long-term success
More References
More references available on request
Work References
Harmony Eparaima, Platinum Customer Service Manager, Cleanaway Waste Management, 0435 652 664, linkedin.com/in/
Timeline
Small Business Owner
TLW CO
2020.01 - 2023.09
Customer Service Officer
Cleanaway Waste Management
2018.01 - 2020.01
Cleaner
Self Employed
2014.01 - 2017.01
Promotor
Henrys - Jim Beam NZ
2011.01 - 2013.01
Customer Service Front of House
KFC Riccarton NZ
2006.01 - 2008.01